Sr. Specialist, Operations

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Title: Commercial Loan Syndication Servicer

Location: Chicago

Department: Agency Services - Syndication Servicing Team

About Us

At CIBC, we are dedicated to building relationships that matter by delivering exceptional financial solutions. Our Syndication Servicing Team plays a critical role in managing syndicated loans, ensuring compliance, and providing outstanding service to our clients and partner banks.

We are seeking a Commercial Loan Syndication Servicer to join our team. This role will focus on servicing commercial loans agented by CIBC US, as well as loans agented by other financial institutions, in accordance with the bank's policies and procedures.

Key Responsibilities

• Act as a liaison between the bank, customers, and participant banks to ensure smooth communication and loan servicing.
• Reconcile CIBC systems with notices from other banks to ensure accuracy.
• Review and validate data integrity through appropriate reports.
• Analyze and review legal documentation for compliance and accuracy.
• Perform other tasks and projects as required within the department.

Qualifications

Education and Experience:

• Minimum of 2 years of experience in loan servicing within a financial institution.

Skills and Competencies:

• Detail-oriented with a strong focus on accuracy and integrity of information.
• Excellent prioritization and analytical skills.
• Ability to meet deadlines while delivering exceptional customer service.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with ACBS and Metavante systems is preferred.
• Understanding of accounting and banking systems.

Why Join Us?

Career Growth: Opportunities for professional development and advancement.

Collaborative Culture: Work in a supportive and inclusive environment.

Comprehensive Benefits: Competitive compensation, health, wellness, and retirement plans.

CIBC is an Equal Opportunity Employer

We are committed to fostering an inclusive environment where all employees and clients feel valued and respected. Applications from individuals of all backgrounds and experiences are encouraged.

What You’ll Be Doing

The Specialist, Operations Management demonstrates strong technical and system knowledge to review and analyze data to ensure quality assurance of transactions and maintain customer satisfaction. In addition, the role assists in the management of day-to-day operation and overall efficiency of the unit, while seeking opportunities to streamline existing processes and procedures.

At CIBC we enable the work environment most optim