Legal Technology & Data Specialist

📍 Location: Cleveland, Columbus, or Cincinnati, OH (Hybrid)

💰 Pay: Up to $50/hour

📅 Duration: 6-Month Contract

🏢 Schedule: Hybrid work environment with approximately two days per week onsite.

Are you a detail-oriented technology professional who enjoys solving complex data challenges while delivering exceptional customer service? We are seeking a Legal Technology & Data Specialist to support critical data management, eDiscovery, and legal technology initiatives for a growing professional services organization.

This role combines technical troubleshooting, secure data handling, application support, and end-user engagement. The ideal candidate will be comfortable working with large data sets, cloud-based file-sharing platforms, and legal technology applications while providing high-touch support to business users.

Key Responsibilities

• Coordinate secure data transfers using platforms such as Egnyte, ShareFile, Box, Dropbox, OneDrive, and SFTP solutions.
• Troubleshoot complex data issues including corrupted files, file path limitations, permissions issues, and large-volume data transfers.
• Support eDiscovery and litigation technology workflows, including data processing and organization.
• Administer file-sharing platforms and ensure data security, encryption, and governance standards are maintained.
• Provide application support, technical troubleshooting, and user training across a variety of business and legal applications.
• Assist with cloud storage management, data migrations, and technology implementation projects.
• Create documentation, training materials, and best-practice guides for end users.
• Partner with technical teams to support trial technology, desktop configurations, and specialized software deployments.

Required Skills

Data Transfer & Troubleshooting

• Experience managing file transfers across platforms such as Egnyte, ShareFile, Box, Dropbox, or similar tools.
• Strong understanding of file structures, permissions, encryption, and data organization.
• Ability to troubleshoot transfer failures, storage issues, corrupted files, and complex data sets.

Application Support & Technical Aptitude

• Experience supporting business-critical applications and end users.
• Strong analytical and problem-solving skills.
• Ability to investigate issues, research solutions, and resolve technical problems independently.

Customer Service & Communication

• Outstanding customer service skills with a "white glove" support mindset.
• Excellent written and verbal communication skills.
• Experience supporting professional users in a fast-paced environment.

Preferred Experience

• eDiscovery and litigation support tools such as LAW, iPro eCapture, Relativity, OnCue, Avvoka, or Page Vault
• Adobe Acrobat, Kofax, NetDocuments, and Microsoft Office
• Legal technology, document management systems, or professional services environments
• Data encryption, cloud storage administration, and secure file-sharing technologies
• General networking and database support knowledge

What Makes This Opportunity Unique?

• Opportunity to work on impactful legal technology and data management projects.
• Exposure to cloud platforms, secure data transfer technologies, and eDiscovery workflows.
• Collaborative team environment with opportunities to contribute to process improvements and technology initiatives.
• Visible role supporting critical business operations and end users across multiple offices.

Job Type & Location

This is a Contract position based out of Cleveland, OH.

The pay range for this position is $30.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the