Quality Assurance Specialist

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour, and resort company. Cruise Planners has been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the past 10 years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry’s top executives. Cruise Planners Home Office has won awards such as Coolest Offices and Top Places to Work in South Florida by Sun Sentinel and South Florida Business Journal. 

**Candidates must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa**

Job Summary

This position ensures the quality and integrity of all software products (web/mobile applications) produced for distribution. Monitors processes and procedures in product development and design release. 

Responsibilities

• Leads mobile QA testing across iOS and Android, while also supporting web application testing as needed to ensure full end-to-end quality coverage. 

• Work with Project Management leadership to evaluate/plan/implement best practices for Quality Assurance methodologies for both web-based and mobile applications 

• Create, maintain, and enhance automated test frameworks for mobile and web applications. 

• Write and execute automated test scripts for functional, UI, regression, and performance testing. 

• Work with the Senior Mobile Developer to integrate automated suites into continuous integration/delivery (CI/CD) pipelines (e.g., Bitrise, BrowserStack) 

• Evaluate and test software and mobile functionality to verify programs function according to user requirements 

• Validate applications perform to established guidelines 

• Monitor, manage and communicate with project leads and developers on defects through the use of issue tracking software 

• Publish test reports and review material prior to general distribution as needed 

• Create and maintain key testing artifacts (test scripts, UAT plans, and QA documentation) as it relates to assigned web/mobile applications and functionality 

The items listed above are intended to provide an overview of the essential functions of the job.

This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.

Competencies

• Experience in the SDLC required 

• Experience with Agile/Scrum practices desired 

• Experience with JIRA (or similar) ticketing system required 

• Familiarity with GIT version control management highly desirable  

• Familiarity with testing React Native mobile apps highly desirable 

• Functional knowledge of PHP/MySQL-based environments highly desirable  

• QA automation experience desired  

• Ability to effectively communicate technical concepts to other technical staff members 

• Demonstrated aptitude for learning new technologies 

• Excellent oral and written communication skills  

• Excellent analytical and problem-solving skills 

Requirements

• 3-5 years of relevant experience 

• Bachelor's degree preferred 

Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disa