Bilingual Community Outreach Library Assistant - Hourly

Application Deadline: 7 December 2025

Department: Community Outreach Services

Employment Type: Part Time

Location: Webster House Administrative Center

Reporting To: Kathia Castro-Gonzalez

Compensation: $21.75 - $27.18 / hour

Description

Working at Poudre Libraries is about being part of a dynamic organization that is transforming the community and having fun along the way. You’ll be instrumental in helping our library customers connect to the ideas, information, and resources that spark their curiosity and support lifelong learning. More than 1 million people come through our doors each year and tens of thousands more access important library services online and through our outreach efforts, making the Library District – and its staff – an indispensable public resource. Come check us out!
SELECTION PROCESS: All applicants must apply online and submit a cover letter and resume. 
Applicants will receive an email acknowledgment when the application has been successfully submitted.  Applicants who are selected for further testing or interviews will be contacted by someone on the hiring team to schedule. Please keep your contact information up-to-date. NO PHONE CALLS, PLEASE.
Post-offer background check and MVR check required. 
JOB TITLE: Community Outreach Library Assistant
REPORTS TO: Outreach Librarian II
DEPARTMENT: Community Outreach
LOCATION: Webster House Administration Center
FLSA STATUS: Non-exempt
JOB CLASSIFICATION: Hourly
BENEFITS: Hourly Benefits Summary
HIRING RANGE: $21.75 - $27.18 per hour  JOB SUMMARY
As the Community Outreach Library Assistant, you will actively provide library resources, programs, and services, primarily outside of the library branches, to culturally diverse and underserved populations throughout the District. You will plan and implement programs and provide programming support. For this role, ability to read, speak, and communicate in English and Spanish fluently is required. 
ESSENTIAL DUTIES + RESPONSIBLITIES
Including the following:

• Creates a welcoming environment for all customers and staff that fosters equity, diversity, and inclusion by seeking to understand, respect, and value individual differences.
• Demonstrates tactful and conscientious service to people of all ages, races, abilities, cultures, and genders.
• Routinely provides direct customer service in person, via telephone, and electronically.
• Provides digital literacy instruction and customer assistance with computers and digital technologies including tablets, printers, mobile devices, scanners, projectors, and other variously-formatted materials.
• Provides readers’ advisory to customers.
• Frequently uses new technology in daily duties and to support patrons with new software, hardware, and mobile devices.
• Creates, plans, and implements informative and relevant public programs for young children, adults, older adults, and any other identified priority group.
• Drives the Outreach Vehicle to predetermined destinations, assists library patrons, maintains library materials and records, and assists in special activities and programs presented by the Library.
• Performs circulation duties such as registration and renewal of customers’ accounts, checking library materials in and out, collecting fees, customer registration, and issuing library cards.
• Performs collection maintenance duties including tidying and shelving.
• May participate in library teams, committees, and other project-based groups.
• May oversee and direct the work of volunteers.
• Helps to maintain safety, security and healthy environments in the library.  Responds to facility hazards and emergencies according to protocols.
• Stays current on Poudre Libraries policies, processes, procedures, events, and technologies required to perform work duties. Participates in training and continuing education as needed.
• Performs other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
KNOWLEDGE, SKILLS + ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Must possess excellent customer service experience and skills, inc