Job Description Summary

The Data Analyst is responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence to support the strategic objectives of the sales organization and drive operational excellence. Includes data and technology management (data acquisition, mining, analysis, data integrity management, metrics management, and reporting.) In addition, supports and overlooks sales force effectiveness initiatives, specifically around sales management, planning, marketing and other parts of the business to promote sales excellence through metrics management, analyses of sales results, customer segmentation and targeting and coaching.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Duration of Employment: As you know, this is a temporary position that is anticipated to end on or before September 30th, 2026.  If at the end of that period you have not been offered or have not accepted another position within BD, your employment will be terminated and you will not be eligible for severance per Company policy or plan.

Job Overview:

The Data Analyst is responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence to support the strategic objectives of the sales organization and drive operational excellence. Includes data and technology management (data acquisition, mining, analysis, data integrity management, metrics management, and reporting.) In addition, supports and overlooks sales force effectiveness initiatives, specifically around sales management, planning, marketing and other parts of the business to promote sales excellence through metrics management, analyses of sales results, customer segmentation and targeting and coaching.

Responsibilities:

• Provides support to the Infusion Field Support Engineer team’s daily operations departmental procedures and reporting.

• Gather, consolidate and report on team administrative and performance metrics as well as the monitoring of cost control initiatives.

• Support revenue initiatives and customer confirmation

• Monitor and report on KPI’s to improve productivity

• Support Business Operations initiatives

• Monitor project closeout compliance to ensure FDA audit readiness

• Support and follow up with compliance for training plans and records

• Compile customer survey responses and report initial analysis for management review and action

• Support the documentation of team process and procedure including technical work instructions

• Report on individual and team performance metrics for department process compliance

• Oversight on the consistency to calibrated field equipment and shipping policies

• Assist with planning and documenting FSE training

• Support enhancements to Team Communications

• Develop collaborative relationships with Infusion stakeholders and partners

• Interact in Contingent Workforce System for contingent labor approvals

• Upkeep the FSE Skills Matrix

• Monitor FSE team Vendor Credentialing readiness

• Support and align with cross-team collaboration initiatives

• Support administrator for department tools and applications

• Field non-conformity product quarterly summary reports

• Support staff onboarding coordination

• Support team’s field operations where needed

• Monitor and report on FSE team Fiscal Responsibilities

• Support cost saving initiatives

• Compile and report FSE team utilization and forecastin