Director, Cloud Communications Group Customer, Partner & Gov’t Cloud
MicrosoftAbout the role
The Customer, Partner and Government Cloud Team is part of the Cloud Communications group (C2), and is looking for a well-rounded, experienced Director, Cloud Communications to lead PR strategy and manage a team of high-performing individuals charged with executing on that strategy. At Microsoft, telling our story through the lens of customers and partners is key driving adoption of our solutions and technology offerings, especially those that have AI and cloud underpinnings. As the team name implies, this team unearths and tells stories through both earned and owned media outlets about how large and small customers; ISVs and GSIs; and government entities are using our solutions to drive growth and innovation.
In this role, the Director, Cloud Communications will assume full responsibility for the day-to-day management of the team (comprising 8-10 employees) and lead the development of complementary narratives that cross over and between Microsoft’s customer, partner and government segments. This candidate will work with engineering, CELA, marketing, global communications colleagues, and others to showcase our AI, cloud and cybersecurity offerings that map to the company’s overall priorities.
We are looking for a skilled leader and effective communicator who can clearly determine the elements of a good story that might resonate both with members of the media (earned and owned) as well as end-users. This person will have a pronounced left-to-right understanding of the importance of customers and partners to the company’s overall success, and also have a keen understanding of Microsoft’s position in the deeply competitive landscape around cloud-based offerings to the U.S. government, also a major customer. If you’re passionate and knowledgeable about the forefront of tech innovation – and can turn that knowledge into growing our external narrative around some of the highest priority efforts in the company -- then we want to talk to you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead strategy and execution for customer, partner and government cloud communications, including news beats and proactive storytelling efforts.
- Build and maintain a rhythm of business to support this dynamic team.
- Collaborate with business partners across marketing, CELA and engineering to develop creative, impactful storytelling efforts which have resonance across international markets and support local/regional/global business objectives.
- Play a lead role in mega-deal announcements with Microsoft’s largest customers and partners.
- Drive a steady cadence of proactive storytelling and thought leadership. This includes thinking outside the box about how we reach influencers in an evolving media landscape.
- Lead and guide external agency resources for media research, engagement, and results measurement.
- Embody our culture and
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