Mortgage Risk Quality Control Specialist

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met. 

Primary Responsibilities

• Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
• Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
• Applies knowledge of the Business Unit’s system of record for completeness and accuracy
• Completes reviews ensuring applicable compliance oversight is documented in the system
• Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
• Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness                            
• Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
• Works under limited direction and/or supervision

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Seven (7) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience

Preferences

• Previous quality control experience

Skills and Competencies

• Ability to learn regulations impacting a specific line of business
• Ability to multi-task and set priorities
• Ability to research, review information, and summarize facts
• Ability to work under pressure and meet deadlines 
• Advanced in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Advanced knowledge of areas of support
• Detail oriented
• Knowledgeable of all applicable regulations, agency guidelines and laws governing the business groups supported
• Knowledgeable of bank systems and tools to perform reviews in quality control
• Proficient verbal, written communication, and organizational skills

Additional Job Description:

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience

• Execute series of Consumer Real Estate Origination/Fulfillment quality control audits, on a sample basis, to ensure effectiveness of processes / transactions are being conducted as intended and in alignment with operational and compliance risks
• Cite exceptions, as needed, and perform trend analysis on key exceptions to ensure recurring issues are identified and escalated
• Ensure compliance with investor quality control requirements
• Monitor HMDA Data Quality in support of quarterly filings to include data cleanup and system change requests as needed.

Position preferred skills

• Skilled in Real Estate Underwriting product requirements.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, j