FEMA Sr. Program Manager

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

DHS EOD

Public Trust/Other Required:

None

Job Family:

Program Management

Job Qualifications:

Skills:

Agile Methodology, Emergency Management, IT Modernization, Operations and Maintenance, Program Management

Certifications:

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

As part of the Department of Homeland Security (DHS), the Federal Emergency Management Agency (FEMA) operates the Federal Insurance and Mitigation Administration (FIMA), that manages the National Flood Insurance Program (NFIP) and other programs designed to reduce future losses to homes, businesses, schools, public buildings and critical facilities from floods, earthquakes, tornadoes and other natural disasters.

Through its programs, FIMA strives to build a more resilient nation by:

• Increasing awareness of flood risk through identification and publication of flood hazard information
• Reducing the impact of floods through hazard mitigation, floodplain management, and building codes
• Providing insurance to property owners to speed recovery from flood events
• Delivering hazard mitigation assistance grants for flood and all-hazard mitigation
• Diminishing the impact that disasters and emergency management decisions have on the nation’s natural and cultural resources

Job Description

The candidate will serve as a FEMA Sr. Program Manager, overseeing a cross-functional team of IT and FIMA-focused professionals to support and advance FIMA goals and objectives. In this role, the Program Manager responsibilities include:

• Responsibility for all contractor work performed on program
• Serving as a single point of contact for the FEMA Contracting Officer and Contracting Officer’s Representative
• Organizing, directing, and managing contract operation support functions, involving multiple, complex and inter-related project tasks (e.g., contract management IT Program Management; IT Modernization; Data Management and Reporting; Customer Experience and User Experience; Product Management; IT Operations and Maintenance; etc.)
• Serving as a subject matter expert (SME) and thought leader to understand and inform current and future FIMA initiatives
• Managing teams of contract support personnel, including sub-contractors who may operate in a remote/work from home delivery model
• Maintaining and managing the client interface at the senior levels of the client organization.
• Meeting with customer and contractor personnel to formulate and review task plans and deliverable items.
• Ensuring conformance with program task schedules and costs.
• Establishing and maintaining technical and financial reports to show progress of projects to management and customers, organize and delegate responsibilities to subordinates and oversee the successful completion of all assigned tasks.
• Supporting high-level communication and coordination across all FIMA leadership and other contractors (i.e. executive level briefings).
• Monitoring related activities to ensure seamless and integrated program delivery that advances FIMA’s ability to easily exchange data across the enterprise.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree
• Minimum 10 years of Program/Project management experience of increasing responsibility
• Minimum of 4 years of prior experience managing work of a similar scope to FIMA mission sets (e.g., natural hazard risk management; insurance-related programs; geospatial programs; mitigation programs; etc.)
• Experience supporting and enhancing AWS, Azure, and/or GCP cloud-based IT environments
• Experience managing integrated IT program tasks, including but not limited to: cloud architecture and engineering; application development, IT O&M; data management and integration; help desk/service center; security; CX/UX; business analysis; etc.
• Knowledge and understanding of FEMA Federal, Regional, State, Territorial, Tribal and Local emergency management mission sets (Prevention, Preparedness, Mitigation, Response, and Recovery)
• Knowledge and understanding of emergency management resilience and mitigation programs

PREFERRED QUALIFICATIONS:

• Direct experience supporting emergency management operations at the Federal and/or S/T/T/L levels
• Certified Floodplain Manager (