Clinic Technician - Outpatient Behavioral Health Clinic

Overview

Our outpatient Behavioral Health Clinic provides compassionate, patient-centered care to individuals seeking support for their mental and emotional well-being. This role plays an important part in supporting both patients and the care team by helping ensure smooth daily operations, effective communication, and a welcoming, therapeutic environment. The ideal candidate is organized, adaptable, and committed to contributing to a clinic focused on dignity, collaboration, and quality care.

 

This position is responsible for assisting clinicians and nursing staff in providing medical care. This position utilizes knowledge, judgment, and skills to provide an excellent patient experience.

 

Pay & Benefits:

• Compensation: $20 to $26.75 wage based on experience and education
• Additional Pay: Shift Differential for weekends, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
• Schedule:Full-time, 40 hours per week, 5x8 hour day shifts Monday thru Friday

About Fairbanks Memorial Hospital

Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.

Responsibilities

Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements and recording chief compliant. Documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition, to the clinician.

Assists providers with exams and minor in-office procedures. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Prioritizes patient flow through the clinical process.

Acts as a resource to clinician to provide optimal patient care.

Provides clerical support with patient/client notifications and documentation, which includes completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information, necessary for billing related to the patient encounter in a timely fashion.

Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.

Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).

Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts. 

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

High school diploma/GED or equivalent working knowledge. Requires knowledge normally obtained through a medical terminology course. Must be willing to complete medical terminology course within the first six (6) months of hire if not previously completed.

Must possess excellent organizational skills as well as effective human relations and communication skills. Working knowledge of medical terminology, computer literacy and keyboarding skills are required. PREFERRED QUALIFICATIONSCertified Nursing Assistant experience preferred. Additional related educati