Program Manager

About Us

At Alonso & Alonso Attorneys at Law, we are a mission-driven organization dedicated to transforming lives through compassionate, effective legal advocacy. Behind every successful client outcome stands a team of professionals working in harmony, driven by process excellence, collaboration, and a shared vision of impact. Our continued growth depends on the strength of our systems and the precision of our execution, which is why we are expanding our Quality and Process Improvement team with an experienced Program Manager who can turn ideas into measurable results.

Position Summary

We are seeking a dynamic and detail-oriented Program Manager to align operational objectives and executive initiatives with strategic initiatives across departments. This individual will oversee project tasking, prioritization, change management, and ensure effective communication among teams to drive projects that achieve SQDP (Safety, Quality, Delivery, and Profitability) goals.

Key Responsibilities

Operational Alignment:

Collaborate with departmental leaders to define operational objectives, ensuring alignment with SQDP standards for process improvement.

Analyze project impacts across IT, marketing, sales, legal, and other departments to ensure integrated project planning.

Project Tasking & Prioritization:

Develop and maintain a comprehensive project task list, prioritizing tasks based on strategic objectives and departmental needs.

Track project milestones, deliverables, and deadlines, adjusting as necessary to accommodate changing priorities.

Change Management:

Lead change management initiatives, ensuring all stakeholders understand and adapt to new processes and systems.

Develop and implement change communication strategies to facilitate smooth transitions and acceptance across departments.

Training Coordination:

Collaborate with Training and Development teams to create training programs that foster employee understanding of new processes and systems.

Ensure that training materials are updated and align with project goals and departmental objectives.

Reporting & Analysis:

Prepare and present regular report outs on project status, including timelines, risks, and achievements to stakeholders.

Evaluate return on investment (ROI) for various initiatives, ensuring that projects contribute positively to business objectives.

KPI Alignment:

Establish and monitor project-specific KPIs, ensuring that all projects are aligned with company goals and objectives.

Utilize data to drive decision-making and enhance project outcomes.

Interdepartmental Coordination:

Serve as the primary liaison between departments, facilitating communication and collaboration on training initiatives, change management, and project statuses.

Foster a culture of teamwork and accountability among all stakeholders.

Required Qualifications

Education:

Bachelor's degree in Management, Business Administration, or a related field.

Experience:

Minimum of 3-5 years of project management experience, preferably in a cross-functional business environment.

Proven track record in change management and process improvement.

Skills:

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in project management tools and software.

Analytical mindset with a focus on KPI tracking and ROI assessments.

Preferred Qualifications

PMP Certification

CAPM Certification

Why Join Us?

At Alonso & Alonso, you will have the opportunity to lead projects that make a significant impact across departments. We offer competitive compensation, comprehensive benefits, and a collaborative work environment where your contributions are valued.

Core Competencies

Operational Excellence: Executes projects with precision, timeliness, and accountability.

Strategic Agility: Balances long-term objectives with day-to-day execution needs.

Analytical Insight: Uses data to guide decisions, measure performance, and optimize outcomes.

Collaborative Leadership: Fosters teamwork across departments to achieve shared goals.

Process Mindset: Continuously seeks opportunities to streamline and scale operations.

1. Project Timeliness

Percentage of Projects Completed on Time: Aim for 90% of projects to be completed on or before the deadline over the next fiscal year.

Average Time to Complete Projects: Reduce the average project completion time to within 10% of planned timelines for all projects initiated in Q1 and Q2.

2. Budget Adherence

Percentage of Projects Within Budget: Achieve 85% of projects being completed within the approved budget over the next two years.

Cost Variance: Limi