Product and Partnerships – Senior Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Supplemental Benefits and Directed Spend team at CVS is one of the fastest growing business units in the enterprise and is uniquely situated at the center of our retail and healthcare businesses.

We are looking for a Supplemental Benefits – Product & Partnerships – Senior Manager to join our team in an essential role as CVS expands its offerings in this space, which includes the following businesses: HSA/FSA, SNAP/EBT, OTC Benefits, Rewards, & Targeted Kits.

The ideal candidate will be highly adaptable and able to excel in a wide variety of areas – including cross-functional project management, strategic analysis, client-facing responsibilities, data synthesizing and analytics, and internal/external stakeholder management. 

Furthermore, the ideal individual should be self-motivated, demonstrate executive presence, and be able to act as a strategic thought partner to both enterprise leaders and external clients. In this role, the Senior Manager, Supplemental Benefits and Directed Spend will work cross-functionally with our inventory, supply chain, retail IT, digital product, marketing, CMX, merchandising, and Store Operations teams.

Key responsibilities:

• Innovative thinker comfortable operating in ambiguity to create new offerings and strategic partnerships.
• Work with directed spend ecosystem partners and clients to build short- and long-term strategies that align with business and enterprise priorities.
• Distill and communicate complex concepts into salient opportunities, influencing across and up through a matrixed organization.
• Drive innovation based on analytics and insights, market trends, competitive landscape, program gaps and white space opportunities while leveraging strong business acumen in retail, health care, technology, or other related fields.
• Partner across payor, benefit administration and external lines of business to enhance and develop our Supplemental Benefits offering, including OTC Health Solutions, HSA/FSA, SNAP and other channels of directed spend.
• Create, Commercialize, and support operational planning for Directed Spend product offerings, work cross-functionally with external partners, digital, IT, inventory, analytics, and product teams.
• Forge new partner relationships with key enterprise healthcare stakeholders across strategy, marketing, and operations.
• Prepare and present high-quality materials to support presentations to senior leadership and other internal groups.
• Navigate the day to day of a dynamic entrepreneurial team in a fluid and emerging space while balancing communication needs, stakeholder management, timelines, and financial goals of a Fortune 6 company.

Additional elements:

• Build and maintain strong working relationships with colleagues in sales support, product/implementation management, and across the enterprise to cultivate opportunity.
• Gain and leverage account intelligence trends to drive best practices throughout the customer and product lifecycle.
• Dissect consumer insights and foresee business opportunities quickly and gain cross-functional buy-in to maximize results.
• Proficient in excel modeling, advanced PowerPoint, financial modeling, and data analytics
• Key decision maker and business owner including responsibility for partnership revenue growth.

Required Qualifications

• 5+ years’ experience in, Healthcare, Retail CPG, or Management Consulting / Investment Banking / Private Equity / Venture Capital
• Ability to travel on a limited basis
• Hybrid approach 3 days a week out of RI or Boston offices

Preferred Qualifications

• Demonstrated influencer with curious, impact-driving mindset
• Excellent written and verbal communication skills
• Omni-channel experience
• MBA

Education

Bachelor’s Degree or equivalent work experience

Pay Range

The typical pay r