Mgr, Prnt Fmly&Cmty Engmt

Position Title: Manager, Parent, Family and Community Engagement (PFCE)

Employee Type: Full-Time Regular

Supervisor Title: Program Director

Division: U.S. Programs & Advocacy

 

Summary

The Manager, Parent, Family and Community Engagement (PFCE) is responsible for supporting the following components of Head Start and Early Head Start programs: Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), family engagement, family development and community partnerships.

You will oversee and work closely with staff on all areas of ERSEA, which entails working in collaboration with Family Service Coordinators, the Manager of Education & Inclusion and/or Center Directors to maintain full enrollment in funded classroom slots. By assuming responsibility for development and oversight of family service systems, you will secure opportunities for families to identify their own strengths, needs and interests.

In addition, you will ensure families have opportunities to build on their knowledge and skill base to find their own solutions. Your duties will also extend to develop a parent and community volunteer program, and develop relationships with community partners to whom families can be referred for services. You will make certain that family and community partnerships are supported by staff and/or consultants who have experience in fields related to human services. The core of your role is continuing to deepen understanding of parent, family and community engagement, and implementing such knowledge through high quality collaborations that promote family sustainability.

Lastly, you will serve as the Corporate Secretary of the Head Start Policy Council and assist the Program Director with meeting logistics, materials, etc. in line with the Head Start Program Performance Standards.

As a Save the Children employee and front-line representative who will interact with children on a routine basis, you are required to ensure the safety and security of children and families that he/she come in contact with and represent the agency values of Accountability, Ambition, Collaboration, Creativity and Integrity. You are expected to prevent child abuse in every situation by striving, through mental awareness, good practice and training to minimize risk to children. You must take positive steps to protect children who may be a subject of concern and report, respond to any instance of child abuse, and promote training and awareness around all child-safeguarding obligations.

 

What You’ll Be Doing (Essential Duties)

•  Ensure complete and accurate collection, entry, reporting and maintenance of data related to family development services.
•  If in a supervisory position: direct supervision of Family Service Coordinators (FSCs)
•  If in a non-supervisory role: provision of technical support to FSCs and their supervisors as needed;
•  Responsible for the collection, entry, reporting and maintenance of ERSEA records related to program operations including Child and Adult Care Food Program (CACFP);
•  In coordination with the Manager of Education & Inclusion, ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained;
•  Track daily attendance data and the program staff’s timely follow-up with families on tardiness and absenteeism;
•  Visit all classrooms on a regular basis (4-6 hours per month per site) to conduct observations and support teaching staff in promoting parent involvement, provide training and technical assistance and coach teachers as they support parents in understanding their role in their child’s educational success;
• Prepare and distribute monthly reports, such as attendance, enrollment, etc;
•  Ensure that electronic data collected can be reported accurately to grant officers;
•  Provide training and technical assistance and build capacity by working directly with staff, parents and community partners to ensure high-quality programs;
•  Responsible for tracking that all parents have been offered the opportunity to establish a Family Partnership Agreement and the tracking of strengths, needs, goals, referrals, individual contacts, home visits and follow-ups;
•  Provide or arrange for training and technical assistance to staff and parents based upon pertinent issues/interests expressed in the Family Outcomes Assessment. This may include: advocacy, family literacy, sustainability, child development, health, parenting skills and other topics as identified;
•  Provide support to staff in developing parent training opportunities. Track and maintain documentation o