Minnesota Center for Multiple Sclerosis &

Midwest Immunology, a Vivo Infusion Company

VIVO Infusion, LLC

Business Supervisor

Full-Time | Monday - Friday

Plymouth, MN

Midwest Immunology & Minnesota Center for Multiple Sclerosis, a Vivo Infusion Company is excited to invite a motivated Medical Assistant to join our growing team in Plymouth!

This position involves supervision and leadership of Front Desk/Business Team. Supervision 62,400-of the Revenue Cycle Management process for the Clinic. In addition, performs a variety of clerical activities to support clinical operations in a neurology and immunology specialty medical practice. Duties include, but are not limited to, providing customer service, telephone management, scheduling, registration, and copay collections. We are looking for someone who is organized, able to multi-task, take initiative, and pay close attention to detail, while remaining welcoming and positive.

Our ideal candidate will come with strong administrative or customer service experience, a working knowledge of medical terminology, and a passion for healthcare. We are looking for someone with a keen attention to detail and outstanding written communication skills.

Compensation:

• $62,400.00 - $72,800.00/Year

• 5% Annual Bonus Potential - Paid Quarterly (Performance Based)

• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision

  • Option for HSA w/ Employer Contribution

• 401K with Match up to 4%

• PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need

• Wellness Reimbursement Program - $360 Annually

• Employee Referral Bonus - Uncapped bonus potential

• Tuition Assistance Program

• Employee Assistance Program (Employer-provided)

• Short & long-term disability (Employer-provided)

• Life Insurance (Employer-provided)

Employment Type & Schedule, FLSA Status:

• Full-Time

• Monday-Friday | 8:00am - 5:00pm

• Exempt

Reports to: Director of Operations

Location: Plymouth, MN: 15655 37th Ave N, Suite 260, Plymouth, MN 55446

Primary responsibilities:

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Supervision and Leadership of Front Desk/Business Team
• Supervision of the Revenue Cycle Management process for the Clinic
• Receives and screens visitors and telephone calls. Provides general information in person and on the telephone.
• Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information.
• Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges.
• Schedules patients for physician visit. Maintains and updates appointment calendars.
• Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure.
• Coordinates faxes, files and office information
• Processes and maintains medical records in accordance with records protocols.
• Check out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of referrals and other orders.
• Performs other duties as assigned.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications: