Senior Manager, People Analytics

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Sr Manager, People Analytics owns the creation of a new global service team to deliver business intelligence to all People and Culture (P&C) teams, partners, and business customers. The leader will drive the transformation of the P&C organization into a data-driven and insight-led culture, by building a team and function to enable business leaders and the People Team to make high-quality decisions about the workforce, ultimately contributing to Zscaler’s exponential growth.

The leader will manage a team of data analysts to work with P&C leaders, as well as Finance, IT, and business leaders, to develop the people, processes, and technology that accommodates requests for insights and data. These requests can be adhoc, recurring, or self-initiated research projects that altogether enable us to invent and execute programs to ensure Zscalers can do their best work. The leader will need to set a big vision, while also tactically execute day-to-day operations as we invent new processes, tools, and mechanisms to deliver P&C data. The leader must be passionate about developing people.

Responsibilities
● Create, hire, and develop a team to develop and deliver a regular cadence of operating metrics related to all people related activities from hiring to progression and retention.
● Establish a people analytics center of excellence to support the People Team (those who focus on attracting, developing, and retaining talent).
● Design and deliver solutions that enable self-service people analytics for managers and employees.
● Proactively provide insights into the people operations of the company, including key historical trends and predictive modeling. 
● Analyze and collect data for various types of business reports.
● Communicate the results of data analysis in written and verbal form to managers in a way that informs action.
● Develop the change management and engagement activities that influence, educate and persuade key stakeholders on the need for standard metric definitions and the incorporation of a broad set of data.
● Identify and foster people analytics champions and partners throughout the People Team and broader organization.

**Position is based in San Jose and hybrid 2x a week in office.

Qualifications
● 5+ experience as a people manager, with 10+ years of experience in the HR or business analyst domain.
● Experience in inventing and advocating for HR-related reporting such as headcount, talent management, recruiting, attrition and workforce planning.
● Ability to identify the need for, and create data standards and efficient data delivery tools and processes, in partnership with IT, Finance, and Data Engineering teams.
● Demonstrated ability to manage time and prioritize a project portfolio to meet deadlines, including urgent executive-level requests.
● Skilled with Tableau, SQL, Microsoft Excel/G-Suite to create pivot tables, graphs and charts
● Strong written and verbal communication skills to effectively communicate business intelligence to all levels of customers.
● Excellent critical thinking skills to help solve business problems and make decisions
● Tendency to pay close attention to small details that could impact results
● General knowledge of business operations, objectives, strategies, process and information flow

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