Managing Director of Student Support Services

Company Description

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college-preparatory, public charter schools serving 6,200 elementary, middle, and high school students, and over 1,500 alumni.  While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For over 15 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college. As we grow to serve more students in communities across the country, we need passionate teammates to join us and make their impact at KIPP. Where will YOU take us?  Click here to learn more about teaching and working at KIPP New Orleans Schools!

Job Description

The Managing Director of Student Support Services at KIPP New Orleans plays a pivotal role in shaping the vision and direction of Student Support Services, leading special education, English Learner programs, organizational compliance, reporting, related services, attendance, and health and mental health services. Leading a team of Directors, this position ensures that KIPP New Orleans Schools fulfill our commitment to providing unlimited opportunity and access for all students. The role demands a high level of integrity, strategic thinking, problem-solving, innovation, and the ability to initiate and cultivate relationships with a diverse range of stakeholders. Attention to detail is paramount, coupled with the capacity to drive results through effective team leadership and development. Collaboration with functional teams and school teams is essential for success in this role, requiring a forward-thinking approach to ensure the seamless integration of support services for Diverse Learners. The Managing Director reports directly to the Chief Academic Officer, contributing to the overall strategic goals and mission of the organization. This position presents a unique opportunity for an individual with a passion for Diverse Learners, a commitment to inclusivity, and a track record of successful leadership.

Your Core Responsibilities Include:

Leadership of Student Support Team & Regional Impact  

• Establish, model, and lead a best-in-class Pre-K- 12 Student Support program through setting a vision, articulating a robust continuum of services and strategy for supporting Diverse Learner academic outcomes, and goals and aligning development, resources and tools to drive results.
• Work closely with the regional academics team to align support and strategy for academic outcomes and compliance for students with IEPs, 504s and English Learners. 
• Manage and develop a team of Directors responsible for Diverse Learner outcomes at KIPP New Orleans, including Special Education, evaluations, all areas of student support compliance, English Learner programs, related services, and health and mental health services.
• Cultivate, source and manage external vendor partnerships to advance the work of KNOS Student Support functions, and ensure all partners are working towards shared outcomes.
• Partner with regional leaders to establish annual staffing models, develop annual Student Support budget, and strong stewardship of organizational resources.
• Serve as a regional leader supporting organizational initiatives, planning and modeling cross-functional collaboration and communication.
• Execute regional strategy and professional development plan for all Student Support Team roles ensuring opportunities for skill development, growth and professional advancement.
• Model high expectations, organizational beliefs, inclusive language, and a deep belief in the ability of all students to be successful at KIPP New Orleans.

 Compliance Outcomes & Systems

• Facilitate vision, build systems and strategy at scale, lead planning cycles, and present clear communication to school teams to ensure high-level compliance in all internal and external metrics, including state reporting, PreK reporting, state and district monitoring visits, and overseeing all areas of special education compliance. 
• Communicate to KNOS stakeholders compliance requirements, results, and strategy to ensure all organizational and school leaders operate with clarity, accuracy, and alignment.
• Execute process for school-based annual visits by NOLA Public Schools through alignment with all participants, supporting audit-readiness, and facilitating day-of logistics. 
• Work collaboratively to set vision