Company Information

PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and OAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy­ duty trucks under the Kenworth, Peterbilt and OAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.

 

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

 

Division Information

About the Team

PACCAR is a dynamic and innovative company dedicated to delivering top-notch solutions to our clients. We're seeking a Salesforce Intern with a strong focus on providing technical leadership and guidance to development teams, ensuring the successful delivery of Salesforce projects, standards, and governance

 

The Role

We are looking for a motivated and enthusiastic Salesforce Intern to join our Salesforce Center of Excellence (CoE). As a Salesforce Intern, you will gain hands-on experience in Salesforce administration, development, and support. You will work closely with our experienced team to learn and contribute to various Salesforce projects and best practices.

 

Job Responsibilities & Projects

• Basic Configuration Tasks: Learn and assist with basic configuration tasks, such as creating custom fields, page layouts, or record types under supervision. Familiarize yourself with Salesforce setup and settings.
• Salesforce DevOps Center: change tracking, version control, and deployments by providing a unified, click‑based pipeline for collaborative, source‑controlled releases
• Monitoring and Maintenance: Help monitor system performance and user adoption metrics. Assist in routine maintenance tasks, such as checking for orphaned records or ensuring compliance with data governance policies.
• Shadowing and Learning: Shadow experienced team members to learn about advanced functionalities and how the CoE operates. Take notes and ask questions to deepen understanding of Salesforce and its business applications.
• Collaboration with Teams: Collaborate with different teams to understand their needs and how Salesforce can support them. Participate in team meetings to share insights and learn about ongoing projects.
• Research and Best Practices: Conduct research on Salesforce features, tools, and best practices. Summarize findings and present them to the CoE team.
• Reporting and Analytics: Assist in creating basic reports and dashboards to track key metrics and performance indicators. Gather data for regular reports and help analyze trends.
• Data Entry and Management: Assist in updating and maintaining Salesforce records, ensuring data accuracy. Support data cleansing efforts to remove duplicates or outdated information.

 

Required Experience

• Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
• Basic understanding of Salesforce or other CRM platforms is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and processes.

 

Preferred Skills:

• Salesforce DevOps Center
• Salesforce Security Center
• AGILE/Scrum
• Salesforce Administrator
• Azure DevOps
• UI Path