Lead Programming Specialist

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

220 Hutchison Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100015 Office of Engagement and Enrichment

Work Shift:

UR - Day (United States of America)

Range:

UR URG 113

Compensation Range:

$77,216.00 - $115,824.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Sets the programmatic strategy for the Office of Engagement and Enrichment (OEE) and executes a portfolio of high-impact initiatives, defining objectives, timelines, metrics, and resources while identifying opportunities for innovation and growth. Oversee end-to-end program and event operations, including cross-project resource optimization, risk management, and documentation. This role drives program evaluation through qualitative and quantitative methods and translates data into evidence-based recommendations. As a cross-functional leader, cultivates partnerships with Employee Resource Group (ERG) leaders, student leaders, and other stakeholders across the University to support and expand programming that strengthens engagement and belonging.

ESSENTIAL FUNCTIONS

PROGRAMMATIC STRATEGY

• Develops project and program plans, including establishing timelines, outlining objectives and metrics, and leading cross-functional project/program teams. Identifies resource needs of each project/program and works with leadership to align requirements to workflows.
• Recommends strategic and tactical approaches to program planning. Identifies opportunities for program expansion and innovation, aligning new initiatives with departmental and institutional priorities.
• Develops and implements a comprehensive strategy and governance framework for Employee Resource Groups (ERGs), including establishing rules of engagement, aligning ERG charters with institutional mission, vision, and values and ensuring consistency across ERGs.
• Continues to build upon resource group programming and implements strategies to deepen engagement and leverage talent development strategies.

PROGRAMMATIC MANAGEMENT

• Ensures processes related to programming and events operate effectively, including operations management, decision management, resource management, financial management, information management, and facilities management.
• Oversees ERG operational processes, including review of annual reports, assessment of progress toward stated goals, and identification and resolution of issues related to ERG activities or member concerns, escalating issues to the Director of Business Administration as appropriate.
• Identifies and addresses ERG-related issues impacting the University community and escalates complex or sensitive matters to the Director as appropriate.
• In partnership with Talent Acquisition, engage ERGs in recruitment activities including sourcing, recruiting, and onboarding.
• Oversees and supports optimization of cross-project resources.
• Negotiates inter-project dependencies.
• Monitors progress of programs and event activities and ensures all critical implementation criteria are met. Identifies, tracks, and manages risks and issues to resolution.
• Oversees completion and safekeeping of all program-related documentation, ensuring documentation is accessible, accurate, up-to-date, and high quality.

PROGRAM EVALUATION AND ANALYSIS

• Increases accountability through qualitative and quantitative assessments of programs and services.
• Coordinates with OEE leadership and key stakeholders to identify relevant metrics and measures for programmatic strategic initiatives and projects.
• Conducts research and prepares analytical reports and summaries with recommendations for program changes. Provides supporting data to inform evidence-based decision-making. Implements program changes across department and with external parties/areas