Retail Area Manager Sacramento CA, Senior Vice President

The Area Manager is a senior leadership position responsible for driving sales growth, client loyalty, and operational excellence across multiple retail branches. This role focuses on leading and developing a team of Branch Managers and sales professionals, ensuring a strong risk and control environment, and contributing to the development of business strategies.

Core Accountabilities include:

• Leading execution strategies to achieve performance goals and objectives

• Driving a culture of strong risk and controls

• Leading a client centric culture to drive excellence in client experience

• Cultivating talent and building a high engaged workforce

• Overseeing branch performance including expense discipline, hiring and staffing optimization and achievement of sales goals

Key Responsibilities

Strategic Leadership & Performance Management

• Drive sales growth and market share acquisition by leading and coaching branch and area staff ensuring alignment with organizational goals and financial targets.

• Oversee branch operational performance analyzing data to develop and execute action plans, and communicating clear performance expectations.

• Integrate and manage promotional campaigns, ensuring alignment with compensation programs to motivate desired behaviors and business delivery.

• Under the leadership of the Market Director, identify synergies, review sales pipelines, and coordinate priorities for branches.

• Collaborate with functional managers to identify sales and service opportunities through client and area data analysis and building community partnerships.

Risk Management & Compliance

• Foster a robust risk and control culture, ensuring compliance with enterprise risk management frameworks and internal policies.

• Proactively identify, assess, and escalate risks, engaging actively in their management.

• Ensure controls are in compliance with prescribed policies and procedures.

• Exercise sound ethical judgment and maintain transparency in managing and reporting control issues, holding teams accountable for adherence to standards.

Talent Development & Culture

• Directly lead, coach, and develop Branch Managers and their teams.

• Identify, source, and develop talent, through our internal Learning Development team as well as internal Talent Acquisition partners.

• Build and leverage an engaged talent pool, fostering a culture of inclusion and excellence.

Client Experience & Growth

• Ensure a client-first approach, meeting client needs for trust, relevance, and convenience.

• Drive deposit balance growth through client engagement, outreach, portfolio management, and sales productivity.

• Deliver sustainable and balanced growth by harnessing "One Citi" resources to meet comprehensive client financial needs.

• Focus on client onboarding and engaging the existing customer base to drive long-term profitability.

Qualifications

• 10+ years of relevant experience in retail banking and sales management.

• Demonstrated success in sales, service, operations, and employee retention.

• Strong leadership, interpersonal, prioritization, and organizational skills. • Excellent written and verbal communication.

• Proven ability to adapt to organizational, business, and regulatory changes, inspiring others, and exhibiting flexibility and self-motivation Education

• Bachelor's/University degree or equivalent is required. • Master's degree is preferred

------------------------------------------------------

Job Family Group:

Consumer Sales

------------------------------------------------------

Job Family:

Branch Sales

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Citrus Heights California United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$132,080.00 - $198,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned t