Employment Type:

Part time

Shift:

Night Shift

Description:

Patient Registration in ED

​Initial TRAINING requires 2 weeks of Mon-Fri ON DAY SHIFT

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Emergency Department at Mercy Medical Center. 

What you will do

• Verify insurance requirements; obtain and understand insurance benefits

• Responsible for upfront collections, co-pays and deductibles

• Ensure that all entries concerning demographic, financial and advanced directives are accurate

• Interview all patients to obtain demographic and financial information, inputs data into EMR system. Identifies party that can legally authorize services.  Sort and distribute all appropriate copies and completes all phases of registration process, i.e. other papers, patient bracelet, patient rights, Health Care Proxy info

• Explain hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission

Minimum Qualifications

• Minimum high school diploma or equivalent, college preferred

• Medical terminology skills

• Relevant medical office, hospital / physicians billing or patient registration experience preferred

Position Highlights and Benefits

• 20 Hours per Week - short overnight shifts - rotating schedule including every other weekend in the ED

• ​Initial TRAINING requires 2 weeks of Mon-Fri ON DAY SHIFT

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.