Warehouse Associate / Flex Van Driver (Portland)

Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.
As a B Corps-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits.
We’re looking for full-time team members to join our Warehouse Operations team and fill in as a Van Driver when needed. Ideal candidates are those who thrive in fast-paced environments and want to help to improve how we do our work every day. In addition, it is critical that candidates are team players who come up with creative ways to solve problems. We offer a positive work environment, a strong benefits package for full-time employees. This is a unique opportunity to help us continue to build something special!
Compensation: $19.25/hr Compensation when filling in as a Van Driver: $21.50Shift: Monday - Friday 7:30am - 4:00pm

Our Values

• Our member is our hero.  Our members are at the core of our company. Only by empowering them can we accomplish our vision.
• We Never Settle.  We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.
• We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact. 
• Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.
• We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal.

Job duties include

• Must be able to remain in a stationary position 50% of the time.
• Periodically works in outdoor weather conditions, including all 4 seasons (Summer, Fall, Winter, Spring).
• Unload items from the Ridwell van and prepare for sorting into designated bin.
• Sort items at Ridwell warehouse that are collected from customers.
• Constantly open and close cotton drawstring bags and empty contents into larger containers.
• Sort items into designated containers using care so items can be reused or recycled.
• Operate light industrial warehouse machinery, such as a baler, pallet jack, and straddle stacker.
• Ability to learn company policies and procedures and follow their guidance.
• Frequently communicate with current, potential, and former customers who have inquiries about their Ridwell membership. Must be able to exchange accurate information in these situations.
• Participates as a part of the entire Ridwell team.
• Other duties assigned as necessary by management.

As a Van Driver:
• Arrive on time to each stop on your route.
• Follow instructions on our Ridwell fleet app directing you to pick up specific items at each stop.
• Communicate any discrepancies on pick up with Ridwell driver support.
• Understand time management and communicate when a route is taking longer than anticipated.
• Provide excellent customer service to internal/external customers.
• Load and unload items into and out of the company-owned vans.
• Use text message and email to communicate with Ridwell driver support and the Ridwell driver manager.
• Deliver Ridwell bins and bags to new member’s houses.
• On-Board new Ridwell members by explaining the service and answers common questions.
• Ensure compliance regarding all company policies and procedures.
• Other duties assigned as necessary by management.

Job Requirements

• Must be able to read and follow written or oral instructions in English.
• Ability to multi-task in a fast-paced environment.
• Periodically work in outdoor weather conditions, including all 4 seasons (Summer, Fall, Winter, Spring).
• Unload items from the Ridwell van and prepare for sorting into designated bin.
• Repeatedly open and close cotton drawstring bags and empty contents into larger containers.
• Sort items at Ridwell warehouse that are collected from customers.
• Operate light industrial warehouse machinery, such as a baler, pallet jack, and straddle stacker.
• Ability to be on yo