Engineering Coordinator

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Pay Rate: $21-$23/ hour - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

As the Engineering (Maintenance) Coordinator provides essential administrative and operational support to the Engineering/Maintenance Department, helping ensure the smooth and efficient execution of daily activities. This role is responsible for coordinating work orders, facilitating clear communication across departments, and supporting procurement and inventory processes.

The Engineering (Maintenance) Coordinator also maintains accurate records, prepares reports, and leverages systems and tools to optimize workflows. By streamlining processes and enhancing organization, this position plays a critical role in improving operational efficiency and supporting field teams in delivering high-quality results.

What you will do:

• Coordinate and track maintenance and service work orders to ensure timely completion, accuracy, and proper documentation.
• Support managers and team leads with scheduling, prioritization, and follow-up on service requests.
• Collaborate closely with Front Desk, Housekeeping, and other departments to coordinate room access, blocking, and guest readiness.
• Assist with procurement activities, including inventory coordination and vendor communication.
• Maintain and analyze operational data; prepare regular reports on work order performance, response times, and trends.
• Identify and implement opportunities to streamline workflows and improve operational efficiency.
• Provide support to team members on system usage and troubleshoot basic system-related issues.
• Serve as a key liaison between Engineering and other departments to ensure clear, timely communication.
• Support safety, compliance, and risk management initiatives within the department.
• Perform additional duties as assigned to support department and organizational goals.

Qualifications

• High School Diploma or equivalent required; associate or bachelor’s Degree in a related field is preferred.
• Must have a valid driver’s license.
• Minimum 1-2 years in a professional setting such as administrative support, facilities management, logistics, or operations.
• Experience in facility maintenance or construction environments is a plus.
• Strong organizational and time-management skills.
• Detail-oriented with solid problem-solving abilities.
• Must communicate effectively with immediate supervisors and resort leadership.
• Written and verbal communication in English is required.
• Experience with work order management systems (HotSOS or similar) and procurement systems (e.g., Oracle).
• Proficiency in Microsoft Office products.
• Ability to work independently and manage multiple priorities.
• Must be able to  occasionally lift and/or move up to 25 lbs.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Suppor