• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Automotive Service Writer – Davie, FL

• Greet customers and provide a professional, friendly experience
  
  
• Listen carefully to customers’ vehicle concerns and accurately document their needs
  
  
• Communicate with customers throughout the repair process and provide updates on vehicle status
  
  
• Review vehicle inspections and communicate recommended repairs and maintenance
  
  
• Prepare accurate estimates and explain repairs, pricing, and timelines clearly to customers
  
  
• Obtain customer approval before repairs are performed
  
  
• Build and manage computerized repair orders
  
  
• Work closely with technicians to ensure repairs are diagnosed and completed properly
  
  
• Recommend maintenance and repairs based on vehicle condition and manufacturer guidelines
  
  
• Follow up with customers regarding declined or recommended services
  
  
• Help maximize shop sales while maintaining honesty, transparency, and customer trust
  
  
• Assist with parts sourcing and coordinating parts with technicians
  
  
• Promote current shop specials and available services
  
  
• Maintain accurate customer and vehicle records
  
  
• Help maintain a clean, organized, and professional front counter and customer waiting area
  
  
• Assist with the overall operation of the shop as needed
  
  
• Perform other duties as assigned
  
  

• Minimum 2 years of automotive Service Writer experience preferred
  
  
• Strong general automotive knowledge
  
  
• Ability to understand vehicle inspections and explain repairs to customers
  
  
• Excellent customer service and communication skills
  
  
• Strong sales and customer relationship skills
  
  
• Ability to work in a fast-paced automotive repair environment
  
  
• Professional appearance and positive attitude
  
  
• Strong organizational and time-management skills
  
  
• Ability to work effectively with technicians and other team members
  
  
• Experience with computerized repair orders/shop management software is a plus
  
  
• Valid driver’s license
  
  
• Ability to work a flexible retail schedule, including Saturdays
  
  

• Takes pride in taking care of customers
  
  
• Can confidently sell needed repairs without being pushy
  
  
• Understands that trust and transparency come first
  
  
• Can communicate effectively with both customers and technicians
  
  
• Is motivated to grow with the business
  
  
• Is dependable, organized, and takes ownership of their work