Community Health Worker - CRC South

Job Purpose: This is a professional administrative position providing program support, obtaining community resources, connecting with hospitals and clinics, assisting with client paperwork needs, and compliance with the criteria set forth in the Certified Community Behavioral Health Clinics (CCBHC) grant. This position will serve as a liaison between the CCBHC grant team and the program which the individual is assigned to.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• This individual will provide effective leadership and relationship building with the CCBHC team, the team assigned to the program, local hospitals and clinics, and the clients.
• Locate and coordinate various community resources, day programs, and outside service providers to assist program staff as they serve clients.
• This individual will be responsible for completing all forms and capturing all data required by the CCBHC criteria outlined in the regulations to help support achieving program outcomes.
• Develops and maintains effective working relationships with professionals and networks.
• Actively participates in Behavioral Health Clinic /CFI committees, task forces, and work groups relevant to the program, focusing on quality improvement and enhanced service delivery.
• Assist clients in identifying community resources to meet their diverse needs and provide outreach/direct linkage to services.
• Responsible for the timely and accurate completion of administrative data collection as required by regulations. This includes NOMs data collection and collecting and updating client demographic data in CFI’s electronic health record.
• Assist clients in scheduling and attending doctor appointments as needed
• Conduct post-CRC follow-up with clients to ensure coordination of care and goal completion.
• Work in partnership with Behavioral Health Clinic programs to serve as a CCBHC grant ambassador and trainer for program staff.
• Attend and participate in CCBHC and program-specific department weekly meetings.
• Administer intake, discharge, and six-month National Outcomes Measures (NOMs) reassessment interviews as well as various screenings and assessments as required by the CCBHC criteria outlined in the regulations.
• Develop and enhance cooperative professional relationships with local community agencies, significant to the community, resources available for clients.
• Report to appropriate staff any changes in consumer behavior and functioning when observed.
• Attends and participates in staff meetings, in-service training seminars, and conferences as required.
• Occasionally will travel outside of the office to meet with clients for data collection or transport to appointments.
• Other duties as assigned.

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

Minimum Required Education: Bachelor’s degree in social work, Public Health, Health Care Administration, Criminal Justice, or other relevant degrees/experience. Administrative or leadership focus preferred. 

Minimum Required Experience:  Administrative or leadership focus preferred. Minimum of 1 year of experience working with adults with severe and persistent mental illness.

Required License – Certification – Registration: 
Issued By Governing Body (if applicable):  N/A

Travel Type: Up to 25%

Required Valid Driver’s License:  Valid Wisconsin driver’s license