Product Owner - Artificial Intelligence & Automation Solutions
MarkelAbout the role
Join us and play your part in something special!
The Product Owner will be responsible for leading the analysis, development and delivery of innovative automation and artificial intelligence proof of concept and production solutions that will transform the way we underwrite, price, and service our customers. You will work closely with business stakeholders, data scientists, engineers, and vendors to collect use cases, define requirements, prioritize backlog, and oversee the implementation of AI-powered products and services. You will also conduct systems analysis to ensure that AI solutions are integrated seamlessly with existing systems, processes, and data sources. You will stay abreast of the latest trends, technologies, and best practices in artificial intelligence and insurance and help to share information and best practices with end users. The Product Owner has a significant role in quality and is the only team member empowered to “accept” new stories. This is a critical role and typically requires one PO to support one (sometimes two) Agile teams
Responsibilities:
Define and communicate the vision, strategy, and roadmap for automation and artificial intelligence solutions across the organization
Collaborate with business units, subject matter experts, and external partners to identify, validate, and document use cases and business value of automation and artificial intelligence applications
Partner with Enterprise Architecture to communicate potential use cases and identify appropriate architectural solutions
Manage the product backlog, write user stories, and accept completed features
Participate in agile ceremonies, such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives
Ensure alignment and integration of automation and artificial intelligence solutions with existing systems, processes, and data sources
Monitor and measure the performance, quality, and business impact of automation and artificial intelligence solutions
Provide feedback and guidance to the data science and engineering teams to ensure the delivery of high-quality and scalable artificial intelligence solutions
Stay up-to-date with current generative AI technologies, such as OpenAI, Microsoft 365 Copilot, and automation capabilities such as Microsoft Power Platform, Alteryx, UI Path, etc.
Share information and best practices related to automation and artificial intelligence with end user community
Qualifications
- Bachelor's degree in computer science, engineering, business, related field or relevant experience
- At least 5 years of experience in product management or systems analysis, preferably in the insurance or financial services industry
- Experience in working with automation, artificial intelligence, machine learning, or data science projects preferred
- Strong knowledge of agile methodologies, tools, and processes
- Strong analytical and problem-solving skills
- Excellent communication, collaboration, and stakeholder management skills
- Ability to translate complex technical concepts into clear and concise business value propositions
- Ability to work independently and proactively in a fast-paced and dynamic environment
- Certified Scrum Product Owner (CSPO) or equivalent certification is a plus
- Ability to travel for business needs (<10%)
Must be authorized to work in the U.S., and not require sponsorship now or in the future.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
- All full-time emp
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