Senior UX Designer – Lightspeed

About the Job

The Red Hat UXD team is looking for a Senior User Experience (UX) Designer to join us in Raleigh, NC or Boston, MA. In this role, you’ll tackle complex problems and transform them into intuitive, user-centered experiences across our Red Hat Enterprise Linux product portfolio, including both graphical and command line interfaces. You’ll work closely with designers, researchers, engineers, and product managers to create thoughtful solutions for highly technical users working in domains like cloud infrastructure, distributed systems, and enterprise IT.

This position may involve handling confidential or sensitive customer information in accordance with Red Hat policies and applicable privacy laws.

What You Will Do

• Support the user experience design process from concept through implementation.

• Collaborate with product managers, analysts, project managers, copywriters, engineers, and researchers to define and meet design goals.

• Translate business requirements and user insights into actionable and effective design solutions.

• Create and deliver UX artifacts including journey maps, wireframes, high-fidelity mockups, interactive prototypes, and production-ready specifications.

• Advocate for user needs and accessibility throughout the design process.

• Evaluate and improve existing interfaces by identifying usability issues and proposing enhancements.

• Articulate and explain design rationale to stakeholders. 

• Evaluate solutions against desired outcomes.

What You Will Bring

• 5+ years of experience designing user experiences for applications, especially for technical or enterprise audiences.

• Skilled in designing user interfaces for diverse platforms, including GUIs, CLIs, APIs, and configuration workflows.

• Proven ability to design for technical users (e.g., developers, sysadmins, platform engineers)

• Strong technical acumen and ability to quickly grasp and simplify complex domains

• Strong portfolio showcasing end-to-end UX design work and high-quality deliverables.

• Deep understanding of user-centered design principles and accessibility standards.

• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.

• Excellent communication and presentation skills with the ability to advocate for design solutions.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Comfort working with ambiguity and driving clarity through design.

The Following Are Considered a Plus

• Experience designing user experiences for AI/ML-powered applications or features.

• Familiarity with common AI/ML concepts and their application in user interfaces.

• Understanding of ethical AI design principles and considerations.

• Experience working in open source software environments.

• Familiarity with agile methodologies and design systems.

• Knowledge of front-end development practices (HTML, CSS, JS) or collaboration with developers.

• Experience conducting user research or usability testing.

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The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubern