Staff Enablement Program Manager - Field Engineering Onboarding

Req Id: SLSQ426R766

About Databricks

At Databricks, we are at the forefront of shaping the future of data and AI. Our culture is built on customer obsession, first-principles thinking, and a commitment to execution that drives measurable business outcomes. As we continue expanding globally, we are scaling our Field Enablement team to ensure every field engineer has the tools, skills, and resources they need to be successful from day one.

Role Overview

We are looking for a Field Engineering Onboarding Program Manager who will operationalize and scale our field engineering onboarding programs that accelerate the success of our global Field Engineering organization. This role combines program management, operational rigor, and world-class learning design to deliver innovative and scalable onboarding experiences that reduce ramp time, increase technical and business impact, and evolve alongside a fast-moving product and GTM strategy.

This is a highly cross-functional role and the ideal candidate thrives in fast-paced environments, brings innovation and operational excellence to scaling complex programs, and can translate technical concepts into impactful learning journeys.

Key Responsibilities

Program Strategy & Operations

• Design and scale onboarding frameworks that support hypergrowth in hiring across Field Engineering.
• Build repeatable, structured processes to ensure programs can scale globally while maintaining high quality and consistency.
• Translate technical, product, and process complexity into structured, role-specific enablement paths.
• Create content, curriculum, and innovative learning that can be easily updated and scaled.
• Manage the full lifecycle of onboarding programs (needs analysis, design, deployment, iteration, measurement).

Stakeholder Management & Alignment

• Partner with global Field Engineering, Sales, and StratOps leaders to align onboarding priorities with business and technical objectives.
• Establish operating rhythms with stakeholders to ensure onboarding programs remain relevant, adaptive, and outcomes-focused.
• Build strong relationships with SMEs, managers, and executive sponsors to drive engagement and long-term adoption.

Metrics & Continuous Improvement

• Define onboarding KPIs — ramp time, time-to-first-value, productivity benchmarks — and track program impact at scale.
• Leverage both quantitative and qualitative feedback to continually optimize onboarding experiences.
• Implement scalable feedback loops and reporting dashboards to communicate results to senior leadership.

Global Enablement Delivery

• Facilitate onboarding and manager enablement sessions for technical audiences, both virtual and in-person.
• Adapt delivery models and content to suit global audiences, regional needs, and asynchronous formats.
• Ensure enablement resources, playbooks, and content repositories remain accurate, up-to-date, and accessible.
• Travel as needed (approx. 25%) for onboarding delivery and scaling regionally.

What You Bring

• 10+ years of experience in enablement, program management, or onboarding design for technical sales or engineering roles in SaaS/technology.
• Proven ability to operationalize and scale onboarding programs that support rapid organizational growth.
• Expertise in adult learning design and enablement best practices, especially for technical audiences.
• Strong program management skills: ability to manage multiple complex programs independently, deliver on-time, and mitigate risks.
• Data-driven mindset: experience defining metrics, building dashboards, and optimizing learning outcomes using insights.
• Experience with modern enablement technologies (LMS, CMS, microlearning platforms, collaboration tools).
• Strong executive presence and stakeholder management skills; ability to influence senior leaders and cross-functional partners.
• Growth mindset and proactive ownership: ability to thrive in ambiguity and continuously improve.

Why Join Databricks?

• Lead the evolution of field onboarding at one of the fastest-growing companies in the data and AI space.
• Design and scale programs that directly improve technical productivity and accelerate revenue impact.
• Collaborate with innovative, mission-driven teams solving the world’s most complex data challenges.
• Opportunity to build high-visibility, global programs that shape the success of engineers across the company.

 

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