OFFICE ASSISTANT (PROJECT IN REACH)

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.


Our EEO Policy:

Neighborhood House Association Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.


Benefits:


Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)


**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**


POSITION PURPOSE:
Under the direction of the Administrative Supervisor, Office Assistant. performs a wide variety of routine billing support and office clerical functions and administrative tasks for Project In-Reach and Project In-Reach Ministry Program.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Completes medical office billing procedures in accordance with San Diego County guidelines’
• Assist with all electronic health record/information system duties, such as billing, data entry, internal and external reports at program and county levels, corrections, and scheduling;
• Assists with maintaining billing filing systems;
• Prepares new client charts and reviews open charts ensuring administrative quality of records in an efficient and timely manner;
• Provides clerical assistance to front desk such as typing correspondence, scheduling meetings, answering telephone, attending to lobby, and providing satisfactory customer service;
• Prepares program materials and documents as needed;
• Creates and maintains databases of record;
• Records, transcribes, and maintains minutes of meetings;
• Types, formats, edits, revises, proofreads and prints reports, correspondence, memoranda, transmittal sheets, statistical charts, policies, procedures, and other documents;
• Serves as courier as required;
• Completes all other duties as assigned by Supervisor, Program Director, Supervising Director and the General Manager.

DESIRED MINIMUM QUALIFICATIONS:
Knowledge and Ablity of:
• Knowledge of accounting principles, medical office billing and claims processing;
• Insurance verification and business software;
• Industry-relevant best practices, organizational skills and technology to efficiently manage the front office of a healthcare service provider;
• General understanding of psychosocial treatments for SUD treatment, MAT services, and insurance verification and billing.
• Experience working with a culturally diverse population and knowledge of cultural issues, values, & beliefs of the target population of adults w/ SMI, homelessness, co-occurring disorders, and criminogenic risks and needs, relevant to providing appropriate BPSR program services; Clinical assessment of clients with severe mental illness, counseling theory, and clinical care coordination principles, and best practices, cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African American, and LGBTQIA+ communities, human behavior and the social environment;
• Exercise sound, expert independent judgment within general policy guidelines;
• Communicat