IT Technology Services Expert - Global Deal and Renewal Process Office

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

 

What you’ll do:

The IT Technology Services Expert (f/m/d) will be instrumental to ensure a very close alignment of the deal execution relevant policies and stakeholders with the Corporate Processes & Information Technology (CPIT) Customer Partner (CP) Deal Execution game plan 2026 when it comes to manage deals and renewals related deliverables

 

It all starts with transparency and by setting up a structured working approach of a continuous liaison and alignment process with the business units (e.g. Customer Success), the finance departments (e.g. GCF) and the CPIT organization; we will make sure that this interconnected areas are coming closer together to maximize business outcomes and move the relevant KPIs; from a content perspective this will cover all Sales relevant Policies, Business AI @SAP; deal approval optimization and several strategic projects in 2026+ which will fuel the backlog of this role and derive and execute sustainable and measurable simplifications for our business counterparts to bring SAP’s Cloud business to new heights

 

We are looking forward to welcoming an experienced commercial expert to ensure a continuous communication flow and the successful execution of commercial campaigns and alignment in CPIT and to the relevant stakeholder organizations. You will be collaborating with stakeholders from multiple lines of business to ensure seamless integration of required adjustments in system and processes that are translated from policy adjustment of our stakeholders. It is essential to have an in-depth experience with commercial activities and a solid understanding of SAP’s Cloud business and the relevant policies. If you are ready to make a significant impact and contribute to SAP's transition to a digital cloud company, we invite you to apply for this exciting opportunity

 

What you bring:

• Strong personality with the skill to quickly connect on all levels of several SAP organizations, it includes working with experts and management from several departments.
• Ability to extract the relevant changes into a meaningful team update and by connecting them with required system adjustments and simplifications leveraging the latest technologies like Agentic AI agents.
• Business Process Management skills to design process and system flows (in collaboration with IT delivery units) that prioritize flexibility, configurability and automation
• Be open minded and having the ability to quickly build a power couple with the End-2-End policy owner of the GCF commercial policies
• Strong interpersonal skills that include a cross-functional working approach with Sales-, Product Development- and Process and Design- teams
• Excellent commercial knowledge in Cloud businesses, ideally including incl. Product & Go-to-Market Strategy Experience
• Ability to translate policies and processes into KPI sets and Performance Management & Reporting
• Proven track record of being a quick learner by having experience as Business Process consultant

 

What you bring  

• 10+ years software industry experience
• 10+ years as a commercial expert
• 5+ years in Business Process Consulting
• Degree in Business Administration
• Strong analytical skills, with a talent for translating complex business requirements into actionable commercial results
• Experienced in SAP applications and financial background to enable Data-Driven Decision Making
• Proven ability as BPM consultant to operationalize and continuously improve cross-functional processes, with a keen eye for simplification and automation
• Experienced in process and stakeholder management, driving steering committees and managing risks and escalations in a self-driven manner
• Excellent interpersonal skills, ensuring effective stakeholder management and driving project success through clear and concise communication
• Anticipat