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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US? 
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. 

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. 

Where Your Career is a Force for Good! 

WHAT YOU NEED TO KNOW: 

As a Quality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab.  You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use.   In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.  

WHERE YOUR CAREER IS A FORCE FOR GOOD 

Key Responsibilities: 

• Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.   

• Serve as a resource for supervisors for complex technical issues.  

• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.   

• Ensure compliance with state and federal regulations, regional policies, and procedures; coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.   

• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.  May act as a trainer for department-specific curricula.  

• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.    

• Lead suspect product department investigations. Perform superviso