Community Manager LIHTC and Section 8

Community Manager

The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. To include Implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, community values, compliance, and staff/vendor oversight.  Moreover, assuring that the environment of the property reflects the philosophy of the company. This is an affordable housing property, and you will also be responsible for the management of units, ensuring compliance with Section 8 and Tax Credit regulations, Housing Authority policies and Project based compliance. Work is performed with considerable independence under the direction of the Regional Manager and exercises direct supervision over assigned staff.

Essential Duties

• Property Operations, oversee day-to-day operations of Multiple properties, including leasing, rent collection, maintenance, and resident relations. Developing and implementing property management policies and procedures to enhance operational efficiencies
• Compliance Management, ensure the property is compliant with Section 8 and LIHTC regulations, including tenant eligibility, income certifications, and reporting requirements. Maintaining accurate records of tenant files, income certifications, and other documentation as required by the regulatory agency.
• Financial Management, prepare and manage property budgets, including operating expenses and capital improvements and monitor financial performance, prepare financial reports, and ensure timely rent collection.
• Resident Relations, foster a positive living environment by addressing resident concerns, resolving conflicts, and promoting community engagement and organizing resident events and activities to enhance community involvement.
• Maintenance Oversight, coordinate maintenance and repair activities, ensure properties are well-maintained and meet safety standards and conduct regular property inspections to identify and address maintenance issues promptly.
• Team Leadership, supervise and train property with full staff, ensuring they understand PB section 8 and LIHTC regulations and company policies and promote a culture of teamwork and accountability among staff members.
• Community Engagement, build relationships with local organizations, government agencies, and community stakeholders to promote the property and its services and stay informed about local housing trends and resources to better serve residents.

• Working Knowledge of Project Base Section 8 and LIHTC regulations and compliance requirements.
• Strong financial acumen and experience with budgeting and financial reporting.
• Excellent communication and interpersonal skills.
• Proficient in property management software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Certification in property management (e.g., COS, CPM, CAM, or HCCP) is a plus.