Maintenance Training Program Manager

About C.R. England, Inc.


Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.


C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.


Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting www.oneagainstchildhoodhunger.com.


Name: Maintenance Training Program Manager
Location: SLC, UT
Schedule: M - F 7:00 AM - 3:30PM
Pay: $75,000 - $85,000 Annually


The Maintenance Training Program Manager position has the overall responsibility for the Equipment Maintenance programs effectiveness. This includes the financial and operational efficiency and success of the Maintenance program. The Maintenance Training Program Manager is expected to oversee, lead, develop technicians and set priorities for the Fleet Maintenance Team to ensure the maintenance program is being followed. All interactions will represent the company professionally.

The Maintenance Training Program Manager reports directly to the Vice President of Maintenance

Primary Job Duties and Expectations:


1. Operational / Process Management: Responsible for ensuring all activities are in compliance with rules, regulations, policies and procedures.
• Ensure all shops and vendors are following the maintenance program processes and procedures.

2. Technician Training
◦ Set up vendor training for all facilities as needed.
◦ Conduct formal training classes for all shop mechanics, supervisors, and managers.
◦ Receive and pass on any training needed for newly installed systems on the equipment.
◦ Ensure the warranty in-service dates are up to date on newly acquired equipment.
◦ Always include safety training during all instructional sessions.

3. Policies and procedures: Responsible for ensuring all activities are in compliance with rules, regulations, policies and procedures.
• Set up periodic fleet checks at all locations (CRE Shops & drop yards) and analyze all results for possible improvements
• Visit all internal shops and perform a maintenance program audits to ensure the program is being followed
• Ensure all CR England employed technicians are properly developed in mechanical and software diagnostics
• Work with the purchasing manager and the shop managers to ensure maintenance programs are being followed

4. Vendor Management: Responsible for ensuring a high level of vendor efficiency and accountability by working with road service to resolve any maintenance problems with inventories or program guidelines promptly.
• Regular communication and interactions with field operations team members, including technicians, service writers and road service staff to provide support, respond to inquiries and provide ongoing coaching to ensure our processes are being followed.
◦ Conduct field visits and vendor audits, using the Vendor Audit form, to maintain relationships, service performance, and ensure program compliance.
◦ Regularly visit new and existing vendors to maintain business partnerships.
◦ Maintain documentation regarding all vendor interactions to ensure good follow-up.
◦ Work with tire vendors and the Equipment Group to perform periodic testing

6. Financial Management:
• Analyze financial and business data to identify opportunities to improve profitability; decrease loss, and determine priorities that adhere to the budget.
• Conduct research for new products and tooling that will enhance efficiency and lower costs for operating the company fleet.
• Present current status of Fleet Maintenance costs and initiatives to the company’s senior leadership team at monthly meetings and more frequently as requested.

7. Fleet System / Component Testing:
◦ Perform vendor testing on newly installed components and / or systems.
◦ Monitor and audit the testing results as needed and report findings to upper management.

8. Awards Program Manager