Sr. DevOps Engineer

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.   

Job Description

The Digital Workplace Technology – Sr. DevOps Engineer is responsible for the build, test, and maintain the infrastructure and tech stack used by the Workplace Solutions Engineering team with the goal of facilitating the ongoing development and releases of software solutions used globally by NBCUniversal employees and partners. This Sr. DevOps Engineer role is expected to apply a software engineering mindset to system administration topics elevating the availability, reliability, and security of solutions while reducing operational costs.

Specific solutions include:

• Expertise on Cloud Technologies: A strong understanding of the infrastructure and services offered by both AWS and Azure, including compute, storage, network, and database services. Familiarity with Kubernetes, Docker, and other containerization technologies needed.
• Improve and make enhancements to our platform infrastructure using Terraform, and Cloud Formation Templates.
• Continuous Integration and Delivery (CI/CD): experience with CI/CD tools and processes, such as GitLab CI/CD, Azure DevOps, AWS Code Pipeline, and AWS CodeBuild.
• Configuration Management and Automation: Strong experience with configuration management tools like Ansible and/or Puppet, and automation tools like Terraform or CloudFormation, is essential for provisioning infrastructure, managing configurations, and deploying applications.
• Monitoring and Logging: Experience with monitoring and logging tools like CloudWatch, Azure Monitor, and Log Analytics, and the ability to create custom metrics and alerts, is critical for keeping applications and infrastructure healthy and available.
• Security and Compliance: Understanding of security best practices, such as IAM, RBAC, and least privilege access, and compliance requirements like HIPAA, GDPR, and SOC 2, is essential.
• Estimate development time based on requirements, track progress via tools such as ServiceNow and/or Microsoft’s Planner, documenting progress often and completing work withing committed timeframes.

Specific responsibilities include:

• Mentor junior developers and contribute to the overall knowledge base of the team.
• Implement integrations as needed for Workplace Solutions applications.
• Deploy enhancements, change requests, and bug fixes.
• Work closely with the software developers to identify, implement, and maintain efficient and reliable CI/CD pipelines.
• Provide Level 3 technical support engineers with high-level and escalated incidents.
• Build tools to automate processes and reduce occurrences of manual errors.
• Perform root cause analysis for production errors.
• Design procedures for system troubleshooting and maintenance.
• Execute and automate operational processes fast, accurately, and securely.

Qualifications

Basic Requirements:

• BS/MS degree in Computer Science, Engineering, or relevant field.
• 5+ years of experience in DevOps Engineering.
• Problem-solving attitude.
• Strong eye for information cyber security (zero-trust, machine identity, authentication, authorization, secrets abstraction).
• Experience with Cloud Services AWS, Microsoft Azure.

Desired Characteristics:

• Collaboration and communication:
  • Excellent collaboration and communication skills, inclu