Job Summary

At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Avantor Lab and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe.   

In this role, you will report to the Territory Manager and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Waltham, MA 02401

Schedule: Mon - Fri, ~7 am – 3:30 pm

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), and Company paid holidays,

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for:  

Education: High School diploma or GED is required.  

Experience: 2+ years’ experience in material handling, inventory replenishment, and/or customer service.

Collaboration Tool: Microsoft Suite including Excel.  

Qualifications:  

• Inventory management experience strongly desired.

• Excellent customer service skills while displaying a professional can-do demeanor.

• Clear and effective communication; both written and verbal and with internal and external collaborators.

• Proactive thinking with the ability to self-manage, self-motivate, prioritize tasks, and meet goals.

• Able to lift 50 lbs. required.

• Conform to all company and customer requirements for background checks, health and safety issues, and security clearances.

• High regard for safety, quality and adherence to protocols, policies, and procedures

• Understanding and experience in shipping, and/or purchasing desired.

• Knowledge of scientific products and services desired.

• Chemical handling experience desired.

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know knowledge desired.

• Cross referencing and/or inside sales experience desired.

Who you are:   

A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within services. Apply today if you want to go further in your career and have the following:   

• A strong work ethic and initiative,

• Ability to work independently or as part of a team,  

• Enjoy a fast-paced environment.  

How you will thrive and create an impact:  

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Associate will handle tasks in inventory management (consumables, chemicals, samples, etc.), accurate inventory control, processing requests leading to inventory movement on and off site and, fulfilling customer metric reporting.

• Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.

• Provides daily customer service functions and communicates with the customer relative to inventory management.

• Purchasing functions including back-order reporting and expediting outstanding orders with customer service.

• Responsible for all customer service-related functions including order entry, reporting, maintaining metrics, and cost savings tracking.

• Distribution of inbound material (including perishable time/temperature critical items) to end users and point of use locations within the customer’s facility.

• Operating basic warehouse equipment (carts, pallet jacks, hand trucks, etc.).

• Running consigned, non-consigned, customer owned or 3rd party inventory.

• Uses Avantor and customer computer systems (SAP, Intranet, Avantor Inventory Management Systems, MS Office Suite, and customer specific systems)

• Chips into program to help increase efficiencies and solv