Customer Service Representative (m/f/d) with English

Required Language
English

Employment Type
Full time, Part time

Contract Type
Temporary

Description

You love communicating with other people and are a helpful, friendly person? Then we are looking for you as an ENGLISH-speaking Customer Service Representative (m/f/d) for Foundever!  

 

  

Start: 29.07.2024 | Location: Berlin-Kreuzberg | Weekly hours: 20 - 40 h  

 

Working hours: Mon - Su between 2 PM- 10:45 PM 

 

Salary: 2.152 - 2.352 €/month (Fixed salary 2.152 €/month at 40h/week + performance bonus up to 200 €/month) 

 

 

Your benefits: 

 

• Permanent position with 27 - 30 holiday days (depending on length of service) + special leave for private occasions 

• Number of hours per week that suits your life: 20, 25, 30, 35 or 40 hours per week possible! 

• Employee benefits with added value: exclusive shopping discounts, bike leasing, maximum capital-forming benefits (€40/month), company pension scheme, subsidy for job ticket, tax-free voucher card with regular top-ups for attendance + company anniversaries, and much more 

• Get to know your team better at our summer parties! 

• Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally 

• We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees + Diversity Team 

• Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (global wellness programme, own fitness app, discounts at Wellhub, etc.) 

• Sustainability: We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative) 

• Free onsite parking 

• International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.) 

• Optional German language classes? 

 

Your new tasks: 

 

• Answering  English and German/French/Italian/Spanish  customer queries on the phone  

• Support by e-mail  

• Help with technical questions about our products 

 

Your qualifications: 

 

• Fluency English (C2-level) and very good knowledge of German/French/Italian/Spanish

• Flexibility in terms of working hours 

• Already knowledge of customer service  

• Very good PC skills