Technical Program Manager

We are seeking an experienced Technical Program Manager to join our Project Management Office (PMO). In this role, you will collaborate with stakeholders, senior leadership, and cross-functional teams to align Aristocrat Labs' (ALABs) strategic objectives with the business's program portfolio, facilitate and execute project intake and discovery efforts, and provide guidance and leadership to the ALABs Program Management Office (PMO). As part of the technical PMO, you will be responsible for managing a team of technical project managers, contributing to driving process improvements, facilitating positive change, and fostering a culture of continuous improvement across various technical initiatives. Exceptional strategic thinking, operational expertise, and project management skills will be instrumental in achieving successful project outcomes.

Reporting to the PMO Leadership, the Technical Program Manager is embedded in our PMO organization while supporting ALABs' objectives. You will participate in our exciting journey as we continue to build teams and optimize our tools and processes to create a new centralized, cross-business unit operational excellence function, supporting ALAB's mission of building and maintaining the gaming industry's leading technology.

What You'll Do

• Manage and oversee a team of technical project managers, ensuring effective resource allocation for operational and technical initiatives across the organization, including ALABs.

• Collaborate with stakeholders, senior leadership, and cross-functional teams to facilitate and execute project intake and discovery efforts for multiple initiatives supporting ALABs and other business units.

• Lead and mentor the technical project managers, advocating for process refinements and promoting a culture of continuous improvement.

• Contribute to the development and implementation of PMO capabilities, toolsets, and processes aligned with the PMO framework and methodology.

• Responsible for utilizing PPM tools such as Smartsheet, Jira, Confluence, and Tempo.

• Lead regular portfolio reviews to evaluate project performance, risks, and issues within ALABs.

• Monitor and evaluate change management efforts, measure effectiveness, and adjust as needed for multiple projects.

• Act as a point of escalation for the technical project manager team, managing stakeholder expectations, resolving conflicts, and addressing concerns in a timely and proactive manner.

• Stay updated on industry trends and methodologies related to project management, business case development, and change management for complex initiatives.

• Ensure compliance with governance frameworks, project management methodologies, and regulatory requirements across projects and ALABs initiatives.

• Adapt and contribute to the overall success of the project management practice within the organization, with a focus on delivery and operational excellence.

• Oversee resource planning activities across multiple projects or teams within the portfolio of ALABs.

• Collaborate with various business units to establish and optimize resource allocation processes and schedules.

• Provide guidance and career development to technical project managers, fostering their growth in project management practices and leadership capabilities.

What We're Looking For

• Oversee resource planning activities across multiple projects or teams within the portfolio of ALABs.

• Collaborate with various business units to establish and optimize resource allocation processes and schedules.

• Provide guidance and career development to technical project managers, fostering their growth in project management practices and leadership capabilities.

• Bachelor’s degree in Business Administration, Project Management, or a related field.

• 8+ years of relevant experience as a Technical Program Manager, leading strategic project intake, discovery, and change management for multiple initiatives, and overseeing the operational excellence of PMO functions.

• Proven experience in managing and developing a team of technical project managers.

• Exceptional strategic thinking and analytical skills, aligning operational program objectives with the business's goals, delivering tangible results, and continuous process improvement.

• Subject matter expert in project management methodologies, frameworks, and best practices, with proficiency in both Agile methodologies (e.g., Scrum, Kanban) and traditional project management practices.

• Proficient in PPM and reporting tools such as Sma