Regional Trainer

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal® is hiring a Regional Trainer for the NYC Branches. The Regional Trainer will teach Allied Universal employees at all levels, upskilling employees to develop a safety, service, and growth mindset. Training course development, delivery and compliance-tracking will be conducted in accordance with all federal, state or province, and local laws and regulations, while also adhering to Allied Universal standards and values.

 

Pay: $64,350 annually, 10% bonus potential

 

RESPONSIBILITIES:

Training Design & Delivery

• Develop and deliver training content for internal staff and client-specific needs.
• Facilitate programs in compliance with Allied Universal standards and all applicable laws and regulations.
• Provide specialty training in CPR/First Aid/AED, defensive tactics, mobility devices, and field training.

Program Implementation & Compliance

• Partner with HR and branch leadership to implement contract- and regulation-compliant training programs.
• Oversee Training Academy performance across regions, promoting continuous improvement.
• Ensure training compliance for armed officers, mobile patrol, and use of force requirements.

Reporting & Communication

• Participate in WFM and operations meetings; present training metrics using DOMO.
• Distribute weekly reports on training completions and upcoming virtual instructor-led sessions.
• Maintain clear communication with internal teams and clients.

Site Visits & Audits

• Conduct quarterly site audits to address training gaps and provide on-site instruction.
• Meet with clients, document findings, and implement improvement plans.

External Partnerships & Special Projects

• Build relationships with local training academies as needed.
• Deliver contracted services (e.g., fire safety, workplace violence training).
• Support regional projects and initiatives as assigned

QUALIFICATIONS (MUST HAVE):

• Candidate must possess: Certification as a New York State General Topics Instructor for security personnel
  • • or
• Meet the requirements to become a NYS General Topics Instructor
• High School Diploma or equivalent 
• Ability to obtain and maintain all necessary state or federal licensing requirements
• Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
• Excellent customer-service skills, with the ability to interact with all levels of individuals professionally in a courteous and professional manner
• Proven experience with personnel supervision and management
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Excellent oral and written communication skills; ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
• Professional, articulate, and able to use good independent judgment and discretion
• Willingness and ability to travel as well as work extended hours to meet business objectives
• Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner

PREFERRED QUALIFICATIONS:

• College degree in Education, Business Administration, Criminal Justice, or other private security or law enforcement related field
• Minimum of three (3) years of classroom instructor experience
• Prior experience in teaching in the fire service, security industry, law enforcement and/or military

COMPENSATION AND BENEFITS:

• Base salary, bonus opportunity
• Medical, dental, vision, basic life, AD&D, and disability