Sr. Salesforce Business Analyst

Storable is seeking a Senior Salesforce Business Analyst to lead high-impact Salesforce initiatives, work cross-functionally with stakeholders, and ensure our Salesforce and Go-to-Market platforms align with business goals.

This role is responsible for driving revenue growth and enabling both stakeholders and technical teams with proactive, expert guidance. You will be a key link between business needs and technical solutions, ensuring seamless alignment.

Responsibilities

• Lead discovery sessions with stakeholders to gather and document complex business requirements.
• Design scalable Salesforce solutions that optimize business processes.
• Lead cross-function projects and drive Salesforce enhancements
• Develop and refine user stories, process flows, and system requirements.
• Partner with Salesforce Admins, Developers, and Business Leaders to deliver high-value solutions.
• Analyze and improve existing Salesforce processes, ensuring alignment with industry best practices.
• Conduct user acceptance testing (UAT) and drive adoption strategies.
• Provide mentorship and guidance to junior analysts.
• Stay updated on Salesforce innovations and recommend enhancements.
• Provide training and documentation for end-users.
• Present outcomes to leadership teams upon project completion.

Qualifications

• 5+ years of experience as a Salesforce Business Analyst or similar Salesforce role.
• Expert knowledge of Salesforce capabilities and best practices
• Expertise in Sales Cloud, Service Cloud, and Flow automation.
• Strong understanding of Salesforce data structures and integrations.
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin, or Platform App Builder.
• A solid understanding of the capabilities and best practices of marketing automation platforms, such as SFMC, HubSpot, Marketo, or Pardot.
• Comprehensive understanding of each activity in the lead-to-cash process from systems, business, and procedural viewpoints.
• Proficiency in writing advanced spreadsheet functions.
• Preferred: 
• Proficiency in SQL
• Experience with Workato, Dell Boomi, Mulesoft, or Zapier
• Project management certification

All applicants must be currently authorized to work in the United States on a full-time basis.

Location: Primarily REMOTE

• Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

Most of our roles are remote, while certain positions in Costa Mesa, CA offer hybrid work flexibility. For CA hybrid roles, candidates must be located in Costa Mesa, CA.

About Us:

At Storable, we believe storage operators should have one partner they can trust to help you get the results they need for their business. That’s why we’ve built the industry’s first fully integrated platform that offers facility management software, facility websites, marketing programs and services, payments, and deeply integrated tenant insurance capabilities all in one solution. 

We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day.

Benefits and Perks: 

• Generous health coverage for you and your family, including short- and long-term disability coverage, two-times base salary company-provided life insurance, emergency loans, legal coverage and more.
• 401(k) match after 60 days, 100% vested after 1 year
• Employer contribution to your HSA, plus a HRA to help offset your deductible.
• Engage remotely! Since 2020, we’ve transitioned to a fully remote environment but that doesn’t mean we’re not connected. We continue to run regular contests, trivia games, and virtual happy hours!
• Instant-access and flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. No waiting to us