Senior IT Business Analyst

The Oshkosh Corporation Vocational segment leverages the power of our people, brands, and strength in technology to improve the safety, cleanliness, and productivity of our communities.  The Vocational segment includes market leading brands McNeilus, Oshkosh S-Series, IMT, Pierce, MAXIMETAL, Oshkosh Airport Products, and Frontline Communications.  Our purpose-built products serve our communities with carefully designed and engineered refuse trucks, front-discharge mixer trucks, fire apparatus, Airport Rescue and Fire Fighting trucks, service vehicles, and command trucks.   Our products are designed to perform under the toughest conditions.

The IT Senior System Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions while utilizing multiple techniques to elicit, document, and validate requirements with stakeholders. The position primarily supports manufacturing operations, engineering, product data management (PDM), materials management, supply chain, and ERP business processes at the Murfreesboro, Tennessee facility. While the role participates in projects and continuous improvement initiatives, its primary responsibility is providing day-to-day operational support to ensure stable, efficient, and effective business operations. The successful candidate will serve as a trusted partner to business leaders and users, translating operational needs into practical technology solutions that improve productivity, data integrity, and overall business performance.

YOUR IMPACT:

These duties are not meant to be all-inclusive and other duties may be assigned.

• Serve as the primary Digital Technology liaison for the Murfreesboro manufacturing facility, providing day-to-day support for manufacturing, engineering, product data management (PDM), materials management, supply chain, and ERP-related business processes.

• Partner with business users and subject matter experts to identify, document, validate, and prioritize business requirements, process improvements, and system enhancements.

• Troubleshoot and coordinate resolution of application, process, integration, and data issues impacting business operations.

• Analyze current and future-state business processes and develop functional specifications, process documentation, and business requirements.

• Support and maintain critical master data, including item masters, bills of material (BOM), routings, inventory, and related manufacturing and supply chain data.

• Facilitate requirements gathering sessions, workshops, and cross-functional discussions between business stakeholders and Digital Technology teams.

• Support system implementations, upgrades, enhancements, and continuous improvement initiatives, including testing, training, deployment, and post-go-live support.

• Develop and execute test plans, test scripts, and user acceptance testing (UAT) activities to ensure solutions meet business requirements.

• Coordinate with project managers, technical teams, vendors, and business stakeholders to deliver technology solutions and resolve operational issues.

• Create and maintain business process documentation, training materials, standard operating procedures, and other project-related documentation.

• Support change management activities and assist with end-user training and knowledge transfer.

• Participate in off-shift support activities as required to support manufacturing operations, system implementations, and critical business initiatives.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in Computer Science, Information Systems or equivalent.

• Four (4) or more years of experience in Business Analysis, Information Technology, or in a related area.

STANDOUT QUALIFICATIONS: 

• Experience supporting manufacturing operations, engineering, product data management (PDM), materials management, and supply chain business functions.

• Experience with JD Edwards EnterpriseOne (8.12 or higher), SAP, or similar ERP platforms.

• Experience supporting manufacturing shop floor activities, inventory management, procurement, and supply chain processes.

• Understanding of manufacturing cost accounting concepts and operational workflows.

• Experience working in a multi-site manufacturing environment with multiple branches and/or companies within an ERP system.

• Familiarity with engineering change management, item master maintenance, bills of materia