About the role
<div class="content-intro"><h2>WHAT MAKES US EPIC?</h2> <p>At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.</p> <p>Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.</p></div><h2>PRODUCT MANAGEMENT</h2> <h3><strong>What We Do</strong></h3> <p>Product Management partners with game development, publishing, marketing, and platform teams to deliver a data- and market-driven product strategy aligned with business goals. As part of Epic’s Content and Commerce we identify and drive key levers to grow our player base and business.</p> <h3><strong>What You'll Do</strong></h3> <p>As a Site Merchandiser, you will own the visual presentation, placement, and operational execution of offers in the Fortnite Item Shop to maximize revenue and player engagement. You will collaborate cross-functionally with assortment planning, marketing, product, tech, art, and external partners to ensure a high-quality, seamless, and compelling shop experience.&nbsp;You will balance creative merchandising instincts with data-driven decision-making, while also driving operational excellence and process improvements across tooling, QA, and automation. You’ll play a key role in helping us improve and create the future of the item shop.</p> <h3><strong>In this role, you will</strong></h3> <ul> <li>Own daily merchandising execution for the Fortnite Item Shop, optimizing layout, placement, bundles, and visual presentation to drive revenue and player engagement</li> <li>Lead QA and operational accuracy across shop content, including pricing, scheduling, tagging, and live content validation</li> <li>Partner cross-functionally with Marketing, Product, Creative, Tech, and external IP collaborators to deliver compelling shop experiences and GTM moments</li> <li>Manage in-shop content presentation, including copy creation, naming approvals, localization, PDP updates, and alignment with marketing messaging</li> <li>Use data, experimentation, and A/B testing to inform merchandising decisions and continuously improve conversion, engagement, and monetization KPIs</li> <li>Drive operational excellence by improving workflows, tooling, automation, and content management systems used to support live shop operations</li> <li>Support special projects, shop takeovers, and new initiatives while ensuring a high-quality, seamless player experience across all sto