Senior Events Operations Manager

Senior Events Operations Manager

 

JOB SUMMARY:

The Senior Events Operations Manager is responsible for the administration of Events Security operations and the team.  This individual will provide oversight and direction to the Event Security team, coordinate with all Event Security Stakeholders, supervise, and provide performance feedback, including areas of improvement when necessary.  This person is responsible for monitoring and communicating all pertinent event details to stakeholders, while ensuring adherence to safety and security standards during events.  This is a full-time exempt position located at the client site in Sunnyvale, CA, and at times will require work during evenings, weekends, and holidays. 

Compensation and Benefits:

Securitas offers a comprehensive compensation and benefits program that is highly competitive. Depending on experience, Securitas will offer a starting salary of $100,000-$102,000, in addition to a full benefits package that includes:

 

• Medical, dental, vision, and life insurance
• 5 PTO vacation days, and 5 sick days
• 401K

Position Summary:
As the Senior Events Operations Manager is responsible for planning, organizing, and executing events. Their duties include a wide range of tasks to ensure that events run smoothly and successfully. Here's a breakdown of their primary responsibilities:

 

Event Planning

• Conceptualizing the Event: Understanding the purpose and goals of the event, including the target audience.
• Budgeting: Creating and managing the event budget, including cost estimation for all aspects of the event.
• Venue Selection: Identifying and securing appropriate venues for the event.
• Scheduling: Setting dates and times for the event and ensuring it does not conflict with other significant events.

 

Vendor and Supplier Management

• Contract Negotiation: Sourcing and negotiating contracts with vendors, suppliers, and service providers (e.g., catering, audiovisual, transportation).
• Coordination: Ensuring all vendors are aligned with event needs and timelines.
• Quality Control: Overseeing the quality and timeliness of vendor services.

 

Logistics Management

• Permits and Licenses: Obtaining necessary permits or licenses required for the event.
• Transportation and Accommodation: Arranging transportation and accommodation for guests, speakers, or performers if needed.
• Setup and Breakdown: Coordinating the setup and dismantling of event spaces.

 

Event Marketing and Promotion

• Promotion Strategies: Developing and implementing marketing plans to promote the event, including social media, email campaigns, and traditional advertising.
• Design and Content: Overseeing the creation of promotional materials, such as flyers, banners, and invitations.
• Registration and Ticketing: Managing guest registration, ticket sales, and entry logistics.

 

On-Site Event Management

• Event Supervision: Overseeing the event setup, ensuring everything is in place before the event starts.
• Coordination: Acting as the point of contact for all parties involved, including vendors, staff, and attendees.
• Problem Solving: Addressing any issues that arise during the event and making real-time decisions to ensure the event’s success.
• Attendee Experience: Ensuring that attendees have a positive experience by managing event flow, guest services, and troubleshooting any problems.

 

Post-Event Activities

• Evaluation: Conducting post-event evaluations to assess the success of the event and gather feedback.
• Financial Reconciliation: Finalizing payments, reviewing budget performance, and preparing financial reports.
• Thank You Notes and Follow-Ups: Sending thank you notes or emails to attendees, sponsors, and vendors.

 

Compliance and Safety

• Risk Management: Identifying potential risks and implementing safety and emergency plans.
• Heal