Postal Affairs Associate

Company

Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

Role Summary

Postal Affairs Associate (P1)

The Postal Affairs Associate role supports the Postal Affairs Manager in the transportation, handling, and regulatory compliance of postal shipments within Alaska Airlines Air Cargo operations. As an individual contributor role focuses on adherence to USPS contractual obligations, TSA security protocols, and federal regulations while coordinating efficient mail processing, tracking, and customer service. The associate role will work closely with internal teams, postal authorities, and regulatory agencies to maintain operational excellence in mail transportation and ensure timely payment for services.

 

Postal Affairs Specialist (P2)

The Postal Affairs Specialist is responsible for developing solutions to support the Postal Affairs Manager in overseeing the transportation, handling, and regulatory compliance of postal shipments within Alaska Airlines Air Cargo operations. As an individual contributor role makes recommendations for and ensures adherence to USPS contractual obligations, TSA security protocols, and federal regulations while coordinating efficient mail processing, tracking, and customer service. The specialist will work closely with internal teams, postal authorities, and regulatory agencies to maintain operational excellence in mail transportation and ensure timely payment for services.

Key Duties

Postal Affairs Associate (P1)

• Assists in ensuring all mail shipments adhere to federal regulations, including those set by the United States Postal Service (USPS) and other relevant authorities such as Transportation Security Administration (TSA), and Department of Transportation (DOT) regulations.
• Under the direction of the Manager, Postal Affairs, will communicate between the airline and postal agencies, facilitating effective communication and addressing operational issues.
• Focus on maintaining accurate records of mail shipments, including manifests, tracking information, and compliance documentation for payments.
• Provide input on the development and delivery of training programs for cargo staff on proper handling procedures for mail shipments and updates on regulatory changes.
• Assists in implementing and monitoring quality control measures to ensure the integrity, security and audit trail of mail throughout the transportation process.
• Provide input on mail flow data and performance metrics, identifying trends and areas for improvement.
• Takes initiative to address and resolve discrepancies or concerns related to mail shipments, working collaboratively with internal teams and external partners.
• Assist in developing contingency plans for weather disruptions, operational delays, and security incidents impacting mail shipments.
• Stay current with federal postal regulations, industry trends, and airline cargo advancements, ensuring compliance and competitive performance.
• Support the implementation of new tracking technologies, automation, and process improvements to enhance efficiency.

 

Postal Affairs Specialist (P2)

• Applies industry knowledge to ensure all mail shipments adhere to federal regulations, including those set by the United States Postal Service (USPS) and other relevant authorities such as Transportation Security Administration (TSA), and Department of Transportation (DOT) regulations.
• With limited direction of the Manager, Postal Affairs, will liaison between the airline and postal agencies, facilitating effective communication and addressing operational issues.
• Maintain accurate records of mail shipments, including manifests, tracking information, and compliance documentation for payments.
• Support the development and delivery of training programs for cargo staff on proper handling procedures for mail shipments and updates on regulatory changes.
• Develops solutions in implementing and monitoring quality control measures to ensure the integrity, security and audit trail of mail throughout the transportation process.
• Analyzes mail flow data and performance metrics, identifying trends and areas for improvement.
• Takes initiative to address and resolve discrepancies or concerns relat