Senior Implementation Consultant

 

Senior Implementation Consultant

 

What you will be doing:

• This role will be responsible for ensuring that a high standard of service is consistently delivered across all Premier implementation engagements. Supporting products that include mission critical information to the daily operations of healthcare providers. Implementation scope is complex and varied consisting of enterprise-wide deployments that include strategic, operational, technical and data related components. This position will be responsible for executing against organizational goals, driving an exceptional customer experience, measuring performance and maximizing revenue recognition. Responsibilities will include implementing/tracking performance metrics, monitoring project performance, scheduling projects, working with customers on all phases of an implementation including training of the product solutions, recording revenue recognition milestone and collaborating with leadership on methodology continuous improvement.

• Software Implementation

• Leading Projects

• Healthcare ERP Systems

Key Responsibilities

Responsibility #1– 80%

Implementation Management
       •     Configure and implement software products to meet specific customer requirements
       •     Create detailed project plans and conduct regular project reviews to monitor performance and identify improvement opportunities
       •     Work individually or within a team on software consulting projects
       •     Work directly with Premier employees to train and mentor
       •     May include some customer support and presales activities

Responsibility #2 – 20%

Continual quality improvement
       •     Continual refinement of methodologies to ensure optimal client results
       •     Working towards operational excellence and continual quality improvement to drive an optimal client experience as well as internal efficiency
       •     Coordination with other teams/individuals involved in the service delivery process

​Required Qualifications

Work Experience:

Years of Applicable Experience - 7 or more years

Education:

Bachelors

 

Preferred Qualifications

Skills:

• Exceptional leadership, client management, organization, and interaction skills

• Customer focused professional

Experience:

• Implementing large scale ERP software in a healthcare environment

• Experience in materials management, purchasing, accounting, G/L or contracting

• Experience with project management, leading and driving projects to fruition

Education:

• Master's degree

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 21-40% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Pr