Admissions Counselor, The Fuqua School of Business
Duke UniversityAbout the role
Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You. Be Bold. Choose Duke.
Be You.
The Admissions Counselor (level 10) provides administrative support, project management, and coordination of admissions functions. This position works closely with recruiters to support their efforts to execute marketing and outreach strategies, counsel prospects/applicants, respond to inquiries, and coordinate interview and open house logistics. S/he also coordinates with the entire Admissions team to provide support as needed.
What You’ll Do:
- Assist the team in the implementation of admissions processes and practices
- Work with the on-campus program coordinator on the planning and execution of special on-campus programs such as Open Houses, Information Sessions, Interviews and Yield Events.
- Work with the off-campus program coordinator to support the logistics for Admissions staff traveling to domestic and international events.
- Travel to events domestically and internationally.
- Participate in phone and e-mail campaigns to help answer standard questions and connect prospects to recruiters for follow-up and qualification. Provide exceptional customer service
- Assist in reading files
- Efficiently manage daily, weekly, and monthly leads in the CRM system and provide them to Admissions Officers for follow-up.
- Assist in monitoring social media/blogs such as Facebook groups, YouTube, Instagram, LinkedIn etc.
- Research new sources of leads based on target audience demographics; conduct benchmarking and keep abreast of competitor offerings/promotional tactics to share with Admissions staff and to generate new ideas for outreach and recruitment (across all programs)
- Support the coordination and outreach efforts to engage alumni and students, and involve them in the Admissions process as appropriate
- Assist in communication initiatives that assist with enrollment goals.
- Continuously review processes and procedures to ensure the most relevant practices are being used.
- Help coordinate logistics for Virtual Information Session events (across all programs)
- Support Admission Officers, and conduct additional duties as needed
What you bring:
- Undergraduate degree required
- Admissions, counseling, or corporate recruiting experience highly desirable.
- Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment
- Must be very comfortable in a highly computerized environment, including database management, electronic bulletin boards and e-mail.
- Familiarity with Teams, Zoom or other virtual conferencing systems
- Proficiency in Powerpoint, Excel, Word required
- Social media experience a plus
- Detail oriented, driven, self-motivated, and organized; strong communication and interpersonal skills are essential
Choose Duke.
At Duke University and the Fuqua School of Business, you will join a mission-driven
institution committed to excellence, collaboration, and impact. We offer a dynamic work
environment, opportunities for professional growth, and the chance to help shape the
future of global business education.
Ready to Make a Difference?
Apply now and help us build a stronger, smarter, and more connected future.
Anticipated Pay Range: Duke University prov
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