All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work Hours

40

Compensation Range

N04-PT

Hourly Rate

$23.78 Hourly

FLSA

United States of America (Non-Exempt)

Position Type

Staff

Position Summary

An entry level blended position responsible for duties and responsibilities within the areas of Enrollment Management for credit and non-credit students.

Required Knowledge, Skills, and Abilities

• Knowledgeable of the purpose of community colleges and the vision of Dallas College.

• Knowledgeable about admissions, records, and other enrollment management functions.

• General knowledge and experience in working with student success programs.

• Advanced knowledge of computer technology and software applications to conduct various enrollment processes.

• Ability to work as part of a team and be flexible to contribute to the success of the College community.

• Able to assist students with admissions and other enrollment requirements.

• Demonstrated oral and written communications skills to interact with a wide range of individuals within the Dallas College community network.

• Strong knowledge and experience providing effective customer service.

• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Associate degree or higher.

• Two (2) years of experience in a higher education setting with demonstrated experience in admissions and/or records.

• Official transcript will be required. 

• Bilingual or multilingual skills preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Key Responsibilities

• Process and scan incoming mail and documents required for enrollment processes such as transcripts, immunization records, and other related information.

• Review and analyze required supporting documents to process actions and appropriately update the College's Student Information System.

• Provide general information to students regarding numerous topics including admissions and enrollment, residency, Texas Success Initiative, English as a Second Language programs, international students, and general student services.

• Process students’ transcript requests, enrollment verifications, and other general requests made by students.

• Adhere to strict confidentiality guidelines.

• Provide telephone and front-counter support to Enrollment Management when necessary.

• Provide support of admissions and enrollment efforts in collaboration with the entire College community.

• Ability to maintain effective communication between students and faculty within the College and external community stakeholders.

• Ensure that appropriate and timely follow-up is made with applicants as they move through the enrollment process.

• Ability to utilize technology to access data, maintain records, and generate reports and communicate with others.

• Ability to interpret, articulate, and implement a variety of regulations, policies and procedures pertaining to Admissions to ensure compliance with Dallas College, state and federal requirements.

• Knowledge of the key interactions between the functions of Student Success (Admissions & Registrar) and Academic Affairs (Curriculum & Instruction)

• Completes required Dallas College Professional Development training hours per academic year. 

• Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas Coll