Registrar Office Assistant

Provide administrative support to the Office of the Registrar on the Lake County campus. Responsible for assisting students, faculty and staff on matters involving student records.

• Process course registrations, student information changes, grade changes, test score/waiver entry, program changes, etc.
• Provide accurate and timely information to students, faculty, and staff.
• Scan and electronically index student files.
• Create, run and save enrollment and graduation reports.
• Support enrollment and retention initiatives within and outside of department
• Prepare and send communications to students, faculty, and staff.
• Adherence to rules of confidentiality and FERPA (Federal Educational Rights and Privacy Act) Regulation.
• Uphold integrity and data quality of the Registrar’s Office, Lake County campus, and Ivy Tech Community College.
• Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.
• Fully supports the College’s mission and strategic plan initiatives.

The above list of duties is not to be construed as an exhaustive list.  Other duties logically associated with the position may be assigned.

• Ability to work with attention to detail, confidentiality and integrity
• Technical Certificate or higher in Business Administration, Office Administration or related field OR one or more years of experience in an office setting
• Skilled in Microsoft Office – especially Excel
• Strong communication and customer service skills
• Aptitude for thinking creatively and resourcefully to solve problems
• Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

PREFERRED QUALIFICATIONS

• Skilled in Banner 8 or Banner 9
• Overall tech-savvy
• Previous experience in a college or university records office
• Experience in Workday

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.