Complex Projects PM

Secure our Nation, Ignite your Future

Complex Projects Project Manager
 

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.

At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.  

As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.   

Currently, ManTech is seeking a motivated, career and customer-oriented Complex Projects PM to join our team in one of several locations across Northern Virginia.  The team responds to a variety of customer requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.   

Responsibilities include, but are not limited to: 

• Leads projects with low-mid risk and complexity; develops the strategy for project execution 
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements 
• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions 
• Recommends, develops, and measures key performance indicators (KPI) as needed to monitor performance using appropriate tools and techniques. 
• Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function 
• Develops and oversees complex project planning, and execution 
• Create and maintain a master schedule; performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management. 
• Use ServiceNow PPM to manage requirements from initiation through project close-out.  Includes procurement, schedule, cost, dependences, and project activities.   
• Monitoring customer satisfaction which includes interaction with customers and staff. 
• Collaborating with Engineering, Service Delivery, and customer engagement teams to ensure successful delivery of all projects. 
• Measuring, reporting, and meeting key performance indicators (KPIs). 
• Developing, maintaining, and updating SOPs, WI, processes, and procedures. 
• Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.). 
• Accountable for team performance results and meeting contractual performance criteria  
• Creating and briefing presentations, reports, metrics to customers and Program leadership. 
• Attending customer meetings and providing detailed minutes as required. 

Basic Qualifications: 

• Bachelor's degree and 10+ years of relevant experience. 4 additional years of experience may be substituted for a degree. 
• Demonstrated experience developing project budgets utilizing service catalogs. 
• Demonstrated experience managing projects in a WCF environment. 
• Demonstrated experience presenting and briefing to senior customer management and customer stakeholders. 
• Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers. 
• Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution. 
• Experience employing scrum master techniques in Agile development practices 
• Must be a self-starter, work independently, and work with a clear and defined mission. 
• Must demonstrate ability to thrive and succeed in a challenging environment. 
• Excellent oral and written communication skills. 
• Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base. 
• Expertise, training, and actual work experience with specific, systems and technologies. 
• Must demonstrate ability to thrive and succeed in a challenging environment.

Preferred Qualifications: 

• Minimum of 3 years of direct knowledge of the customer’s operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure 
• PMP® or equivalent project management certificatio