Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are a seasoned product designer with a passion for creating high-quality, scalable experiences across complex ecosystems. You excel at connecting the dots between workflows, teams, and touchpoints to craft coherent, delightful product experiences.

You operate with clarity, precision, and a strong sense of responsibility for the quality of the user experience. You are skilled at making complexity understandable, bringing structure to ambiguity, and helping teams move forward with confidence. Your work is grounded in strong storytelling, exceptional attention to detail, and a commitment to practical outcomes.

You are energized by working with diverse stakeholders on complex challenges. You can synthesize competing inputs into actionable design direction, and guide more junior designers through ambiguity toward simple, elegant solutions. A collaborative leader and systems thinker, you ensure that the experiences you create are user-centered, resilient, and aligned to business needs.

About the Role

Justworks is seeking a Staff Product Designer to join our Employment Experiences Design team.
This role will report to the Director of Experience Design, working in partnership with Product Design Managers to connect Purchase, People, and Benefits experiences across customer growth, onboarding, and retention initiatives.

You will drive high-impact design efforts that span across multiple product areas, creating seamless first impressions and long-term engagement paths for our small business customers and their employees. You will partner closely with peers in Product, Engineering, and Marketing to define strategic opportunities and bring coherent solutions to life.

As a Staff Product Designer, you’ll lead the framing and definition of complex, multi-touchpoint experience areas, shaping the future of how Justworks supports small businesses through critical employment moments.

Your Success Profile

What You Will Work On

• Lead the design and strategic framing of experiences that bridge the Purchase, People, and Benefits domains, especially around growth funnels, onboarding journeys, and lifecycle transitions.
• Design intuitive, polished user interfaces that reduce friction, and build customer trust from first touch through ongoing engagement.
• Create models, frameworks, and system maps to bring clarity to complex problem spaces and align cross-functional stakeholders.
• Facilitate collaborative design processes, balancing customer needs, technical feasibility, and business goals.
• Contribute to and extend our design systems and shared patterns to support scalable, high-quality experiences across teams.
• Mentor designers across Employment Experience Design, modeling best practices in product and service design craft.
• Stay close to user needs through collaboration with Research, using insights to inform and validate design solutions.
• Partner with Engineering and Product peers to define, scope, and deliver high-quality work that moves key business metrics.

• Perform other related duties as assigned.

How You Will Do Your Work

As a Staff Product Designer, how results are achieved is as important as the results themselves. Success in this role is anchored in the following competencies:

• Customer Focus: Deep empathy for users, ensuring their needs are at the center of product decisions.
• Strategic Systems Thinking: Connecting workflows, experiences, and service touchpoints into coherent systems.
• Collaboration & Facilitation: Bringing diverse teams together to define problems, align on outcomes, and co-create solutions.
• Craft Excellenc