Pharmacy Operations Manager
NuvemAbout the role
The Pharmacy Operations Manager assists the Pharmacy Director in running and maintaining the pharmacies and pharmacy programs, as well as supervising the pharmacy managers. The Pharmacy Operations Manager, in conjunction with the Pharmacy Director, will strive to deliver quality pharmacy services, collaborating with primary care physicians and medical staff, as well as senior management of the FQHC’s to improve the health and quality of life of all the patients that Nuvem serves.
- Cover Pharmacy Director’s duties when Pharmacy Director is not available.
- Encourage professionalism, productivity, performance, and efficiency of all pharmacy staff.
- Ensure timely evaluations of pharmacy staff members, including performing annual reviews for direct reports.
- In collaboration with Pharmacy Director:
o Delegate assignments for pharmacy staff.
o Develop policies, procedures, and protocols for pharmacy staff.
o Ensure proper handling of incident and/or accidents reports through safety portal.
o Provide supervision and coaching for pharmacy managers and staff.
o Create short- and long-term pharmacy strategic goals for pharmacy program development.
o Hire new staff members and discharge underperforming employees.
o Coordinate pharmacy staff training (initial orientation and ongoing pharmacy team member
o Initiate and implement quality improvement projects in the pharmacy department.
o Create, maintain, update, and enforce lean pharmacy standards in pharmacy workflow.
o Create and interpret monthly reporting and KPIs.
EEO
Requirements- Minimum of 5 years’ experience as a pharmacy manager or equivalent pharmacy management role
- Up to 30% yearly national travel required.
- Registered Pharmacist in good standing with the Board of Pharmacy.
- Apexus certified 340B expert preferred.
- Demonstrate the ability to effectively lead teams.
- Good patient, provider, and staff communication skills.
- Strong commitment to working with staff from a wide range of ethnic, economic, cultural and social backgrounds.
- Refined project management skills including the ability to implement new programs and processes.
- Strong interpersonal skills including the ability to handle internal and external issues in a calm, positive, and professional manner.
- Effective presentation and training skills.
- Ability to maintain a professional demeanor and confidentiality.
- Preferred proficient in Microsoft Excel, Word and PowerPoint.
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