Infrastructure Operations Lead

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Network Engineering

Job Qualifications:

Skills:

Enterprise Network, Network Administration, Network Engineering, System Administration

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Network Engineer/Specialist

Transform technology into opportunity as a Network Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Network Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Engineer joining our team to perform on client site as Infrastructure Operations Lead, a key position responsible for leading the IT Infrastructure Operations contractor team that provides operations and maintenance to the customer network and systems.  The Infrastructure Operations lead is responsible for maintaining and operating the hybrid infrastructure, that includes a combination of on premise and cloud-based infrastructure. Infrastructure operations shall support and maintain the Local Area Network (LAN), Wide Area Network (WAN), Wireless Local Area Network (WLAN) and data center infrastructure to ensure an effective and efficient IT environment for its customers.

HOW A NETWORK ENGINEER WILL MAKE AN IMPACT
• Maintaining and operating applications, systems and network.
• Support the configuration management and change management process.
• Implementing approved changes and reporting progress and status.
• Providing patch management and updates to remove vulnerabilities from infrastructure and end points.
• Provide Network Administration network to include the LAN, WAN, and WLAN.
• Provide System Administration for systems and applications.
• Perform Operations and Maintenance on Data Center Operations.
• Provide technical expertise to operate, backup, monitor and maintain the data centers both on-prem and cloud based, including physical and virtual platforms, database servers, storage area networks, print servers, and other data center capabilities.
• Monitor Infrastructure availability and performance.
• Provide Non-Core Hours Operations Support for operation and cyber security activities that require a response to critical cybersecurity incidents, network outages, major service disruptions and other unplanned emergency events.
• Provides designs and estimates and estimates to clients to support procurements.
• Provides timely and relevant communication to leadership, staff, other teams, and customers regarding information issues, problems and concerns.
• Lead special projects as assigned and report progress to leadership.
• Support and lead process and technology improvement initiatives.
• Manages staff to include schedule, priorities, performance, and expectations.
• Accountable for meeting Service Level Agreements and Key Performance Indicators
• Reviews reports and monitors dashboards for performance and support needs.
• Report status to leadership, staff, and teams.
• Develop and review documentation in support of changes and procedures.
• Responsible for the day-to-day operation of the team, providing overall guidance and supervision.
• Escalation point for customer problems and questions.
• Coordinate with other customer entities as well as internal/external service providers as necessary to prevent, correct, or detect network problems and/or outages and determine causes and solutions.
• Lead supports daily scrum with team, and client meetings, and is a technical working lead for their team of Network and System Administrators.
Specific Technology Responsibilities:
• Server Management: Overseeing Cisco UCS and HPE ProLiant servers, handling deployment, configuration, and maintenance.  Managing infrastructure resources for internal teams and external customers and partners. 
• Windows Server Administration: Managing Windows Server 2016 and 2019 environments.  Configuring Active Directory Domain  Services (AD DS), Group Policy Management, and ensuring secure user authentication.
• Virtualization Infrastructure: Architect and implement VMware vSphere and ESXi infrastructures. Managing VMware vSphere and ESXi infrastructure.
• Azure Tenant Management: Managin