Temporary - Bartender at Hyde, SLS South Beach for Miami Music Week (3/25/25-3/31/25)

Company Description

From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Hyde Beach Team as a Bartender located at SLS South Beach, Miami. JOIN THE SLS FAMILY TODAY!

Job Description

Job Purpose:

Under the general guidance of the Hyde Beach Managers, assist in ensuring efficient service of all beverages and bar services.

Duties & Functions:

• Must love and support their TEAM!
• Must love and take care of our guests!
• Must say “yes” and “thank you” often!
• Greet all guests warmly
• Prepares and services beverages for servers and guests in a quick, efficient and friendly manner
• Provides exceptional customer service to all guests
• Ensures that guests are served in accordance to State and local guidelines regarding the service of alcohol
• Performs proper cash, comp, and check control procedures
• Takes inventory of the bar on a regular basis
• Provides guests with accurate information about the restaurant and property as well as entertainment offered in each as needed
• Works with a sense of urgency to anticipate guest and team members needs when the opportunity arises
• Communicates with management, and service staff immediately to rectify any and all guest needs and requests
• Ensures work area is in compliance with the Florida health codes at all times
• Follows the company Inventory Control requirements
• Must be able to pass pour test on a regular basis
• Keeps all stations stocked by polishing and distributing china, glassware, and silverware
• Responsible for taking guests orders for in room dining
• Understand the operational set up and principle of the Restaurant, Hotel Pool /Bungalow, lounge, and bar
• Maintain knowledge of all menus within the hotel
• Provide friendly, courteous and professional service at all times
• Maintain thorough knowledge of all menus within the hotel
• Any other reasonable duties as assigned by the supervisor or manager

ADDITIONAL RESPONSIBILITIES

• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including:

• Health and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of the company are met.
• Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
• Keep work area clean and organized.
• Ensure confidential documents are kept in a secured area.
• When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.

• Complete other duties as assigned by the Department Head.

• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure compliance with the company’s policies and procedures.

OTHER DUTIES

Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect th